Thorough Plumbing
McDermott, Allen, TX

Thorough Plumbing Reviews

5 stars based on 60 reviews

Featured Comments:

• C

  Charles Cunningham

  5.0

  Jeffery does amazing work and is very friendly and knowledgeable. He moved our gas outlet to accommodate our new stove and helped fix a minor gas leak issue we were having. While he was there I kinda sprung on him another plumbing issue i had with our bathroom shutoff valves and he accepted the additional work no problem. On top of that, he even stuck around to help me balance the stove feet levelers to get it perfectly aligned with the wall. Glad I found thorough plumbing!

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  Response from the owner

  Thank you for the review and the five stars. It's great seeing families starting their own companies and growing, literally in your case. I hope to see the atrium when it's completed with all the different imported plants and flowers that you have for offer. -Thorough Plumbing

• J

  Joseph Davis

  5.0

  Long story short....outdoor faucet failed and started gushing water both outside and inside the wall. Called and spoke with Shannon and explained the situation and she was able to get us taken care of the same day (which was amazing especially as several other plumbing companies said it would be several days before they could come and fix). Jeff got here quickly and was able to explain what happened and what needed to be done to fix it in very simple terms that made it easy to follow and feel confident that it was being taken care of correctly. In our case, it was a manufacturers defect and Jeff gave us pictures and a write up that will help us get a reimbursement from the manufacture. Need a plumber, give them a call!

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  Response from the owner

  Thank you for the review and the five stars. Not every problem is as crazy as it seems and we can't always get out the same day even though you think I have a cape. Glad we were able to since the water was off completely. Keep those hoses disconnected and also drizzle water in the home to help prevent a break.- Thorough Plumbing

• D

  DONNA HARRISON

  5.0

  Shana and Jeff are wonderful to work with- from the first call to the visit. Shana was super flexible in getting us on the appointment schedule. Jeff was extremely pleasant and straightforward with his recommendations. overall, this is a solid company and we will use them going forward with all our household needs! love the neighborhood plumber! thanks you guys

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  Response from the owner

  Thank you for the review and the five stars. I always want to provide the best option for the situation. Sometimes like in your home, it would be better to step back and not do anything at all. - Thorough Plumbing

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