Augerpros Plumbing and Drain
McDermott, Allen, TX

Augerpros Plumbing and Drain Reviews

5 stars based on 609 reviews

Featured Comments:

• f

  fadil eldin

  5.0

  Highly recommend! Both water heaters in my garage would not ignite. Called AugerPros , they should up on time, Got a quote from Dustin . He brought the parts and got the job done in the time-frame he promised upfront. He also found and fixed a minor leak that has been there for a while . I am very satisfied with with the quality of AugerPros work.

  ---

  Response from the owner

  Thank you for your review. So glad that Dustin could help you out , we are thankful for your business . Have a wonderful day!

• P

  Paul Venegas

  5.0

  I called AugerPros to work on a repair that Berkeys did for me 4 1/2 years ago when a sewer line from the a guest toilet failed.. Basically, Berkeys workmanship was far below average and after working with Augerpros, I have a good benchmark of what a plumbing service should be. Kory from AugerPros discovered that the previous plumber did not properly cut the length of a run of PVC from the toilet to the main, and did not adhere properly at the joint. Also, AugerPros explained that none of the sewer lines were properly supported in the event of any shifts in the surrounding area in the house. Kory from AugerPros did a great job, he planned and implemented the repair without deviation, and I trust his repair will be the final time I have to worry about this,. However, if I do have an issue, I'll call AugerPros to help me figure out the problem. Kory also fixed a punctured sewer main from a tree root in the front yard. Kory performed the water tests and the repairs held as expected. If you have a serious sewer line issue, call AugerPros first and ask for Kory. Can't say enough good things about them. [Just a note, I tried to have Berkey's come out and take a look at the problem and see if they could repair the problem under warranty, but after they could not get a technician out because of scheduling problems, I decided to go with AugerPros and not waste my time with Berkey's.]

  ---

  Response from the owner

  Hello Paul, we wanted to thank you for taking the time to share your experience with our company. Korey and all of us here try our hardest to provide quality service, as we believe our customers deserve the very best. Any time you have any questions, or need any help, you know how to reach us, as well as me (the owner) personally. Thank you again for using Augerpros Plumbing!

• T

  Trina Harmeson

  5.0

  I had an incredible experience with Auger Pros from start to finish. The ladies In the office actually listened to me cry on the phone over this unexpected plumbing issue and were very kind and compassionate. The plumber and his apprentice were both very professional and did fantastic work. I feel safe and well taken care of. I will absolutely call Auger Pros when the next plumbing issue inevitably arises with this old house.

  ---

  Response from the owner

  Trina, having an unexpected cost come up for a plumbing issue, can definitely be traumatic. While we are so sorry that you had an issue, we are grateful that you trusted Auger Pros to fix it. We appreciate your business and are here for you if you have any future questions or concerns.

More reviews (2)