Skyline Plumbing & Septic
Thompson, Hiram, GA

Skyline Plumbing & Septic Reviews

3.7 stars based on 30 reviews

Featured Comments:

• J

  Jeremy Bill

  2.0

  A rental property was having issues with the drain line. We started at the septic tank to have it emptied. I received a call from the technician, on-site, to find out they were going to charge me another $400 to dig up the tank. Keep in mind the original quote was for $325. They ended up charging $450 more to dig up the lid. They were using a mini-excavator so the work was simple and there should have been a minimal up-charge, at best. The technician was very nice and easy to deal with, but the company policy for pricing that type of work is ridiculous. We've used Skyline a good bit in the past, even for drain field lines on another property but will NOT use them again. They have been bought out by a larger company and don't have reasonable prices any more. I felt over a barrel and taken advantage of to do the work. The company that bought Skyline has also bought Hamby's Septic, another once very good septic company. Buyer beware!

• S

  Scott Longshore

  1.0

  Angi referred me to this company, submitted inquiry, recieved a confirmation # and quote of 275.00, but no one called to set up a time....I thought because I called on Friday, waited until 4:00 on Monday, and they said I was not in the system. Checked address, phone number, gave confirmation #, not in system, quoted me 490.00. So much for Skyline and Angi...

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  Response from the owner

  Hi Scott, Sorry for the issues you are experiencing. I'd like to understand the 2 different quotes you received. I went through the steps via Angi with your address and was not provided with a quote or confirmation of any kind. If, for some reason you received a quote and confirmation via Angi, I can address that. Can you please email me at [email protected] and let me know about the $275 quote you received? Thank you.

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  Steve Anthony Stephens

  1.0

  I've been using this company for 12 or 13 years now cuz my septic tank lines has stopped up unfortunately I'm disabled they used to be reasonable but I called today the guy on the phone did not even know who I was or anything about my home so they don't keep no records the main reason I'm writing this is they been going up on me in the last few years last year it was $350 something dollars might even been lower than that this year they quoted me $460 and some change how could they do this to a good customer like me that is forced to do their pumping every year there ain't no way in the world I can blame it on price of gas or the pumping stations they just don't care about their people they serve anymore I will never use them again and I suggest you not to use them too thank you and have a good day

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  Response from the owner

  Hi Steve, Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed. I can assure you that we do keep records of everyone we serve and we aim to provide all of our customers with a high-quality experience. Also, we often have monthly promotions for our customers that help keep the cost of the service down.

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