Roto Rooter Plumbing Service
King, Kalamazoo, MI

Roto Rooter Plumbing Service Reviews

4.9 stars based on 1536 reviews

Featured Comments:

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  Rob Zapf

  5.0

  Called around lunch on a Friday and they were out to my house the same day. Scheduling was super easy, Rachel was professional and friendly on the phone and she called me to let me know when the Tech was on his way. Corey was my Tech and he was great. Very friendly and professional as well and fixed my drain quickly. He even made a point to calm my nervous dog when he brought his equipment in. I appreciate how Corey approaches his job. Great experience all around. Well done.

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  Response from the owner

  Thank you for the taking the time to review your recent service with Roto-Rooter, we are pleased to hear our customer service representative Rachel and our techncian Cory made your service experience a good one, have a great day.

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  Lauri Holmes

  5.0

  Absolutely excellent service, especially Caleb and the Remediation crew! Professional, kind, informative. Mike and the people at the office also very easy to communicate with, courteous and informative in answering the various questions I had about the complicated situation which caused the water backup. Of course it costs (lots of ) money to have people come out and work at your house, but they are very forthcoming about the costs of the various services and, considering what it costs to do it, they are reasonable.

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  Response from the owner

  Thank you so much Lauri, our team here at Roto-Rooter is thrilled to hear such great feedback from our customers, If we can be of any assistance in the future, just let us know. Have a great day.

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  Lynnette Countaway

  5.0

  Nicholas was very professional and explained everything in detail. I was so impressed that he cleaned and sanitized after he was finished. Just a nice guy and great experience overall from dealing with scheduling to actual work. All efficiently done within a few hours! Will definitely recc this company and use services again!

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  Response from the owner

  Thank you so much for choosing Roto-Rooter and for mentioning our technician Nicholas, we are pleased to hear he made your service experience a good one. Have a great day.

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