Robertson Heating Supply Co
Freedom, Cranberry Twp, PA

Robertson Heating Supply Co Reviews

4.6 stars based on 13 reviews

Featured Comments:

• r

  rich madarena

  5.0

  It is very tight there but, was unloaded quickly, very nice people.

• N

  Nancy Lee

  5.0

  Handle came off my powder room faucet. Figured I’d need a new fixture. Walked in to Robertson ready to spend at least $500 on a new faucet (and another couple hundred on the plumber to install it.) The salesman greeted me, recognized the handle immediately, gave me the whole story on the fixture (Moen Monticello - news to me), told me what I needed to do to fix it, and gave me the expanded fixture sheet so I could see what I was doing. A half hour later the thing is fixed and I’m not out hundreds of dollars. As an aside, Ferguson (down the street) didn’t recognize the faucet, and didn’t know that it was an easy fix, or even suggest that it could be fixed. I’ve purchased fixtures from Ferguson before but I’m devoted to Robertson now. THANK YOU for sharing your insight and experience with me and for being so intuitive about how my problem was best solved.

• J

  Jim Mike

  1.0

  Good morning. I woke up Wednesday morning to find that the furnace had quit working. I diagnosed the issue as a bad igniter. After finding that no one in the area had one in stock, I called Robertson Heating Supply to see if they had one available. I was told, "We only sell to contractors." This could have caused a huge problem had temperatures been very cold. As it turns out, temperatures turned freakishly mild. This gave me time to order an igniter and have it at my house the next day. I would recommend that Robertson Heating Supply rethink their policy of selling only to contractors. I would recommend for Robertson Heating Supply to at least consider evaluating the situation and then acting accordingly. Until this policy changes, I would recommend that everyone, including contractors, order all of your HVAC materials from Amazon or another supplier if your situation permits. Apparently, Robertson Heating Supply doesn't need your business unless it means a sizable profit for them. Are they interested in their community and helping a neighbor resolve a real issue? It appears that their bottom line has priority. Thanks for reading this...Have a good day.

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