John Baethke & Son Plumbing
Cicero, Chicago, IL

John Baethke & Son Plumbing Reviews

4.6 stars based on 302 reviews

Featured Comments:

• M

  Michael Meltzer

  5.0

  Excellent experience addressing a leaking kitchen faucet. Called company and they were able to schedule repair for next day. Plumber came out, diagnosed issue, had to replace faucet, offered me several options based on quality, design, and price. Prior to this, used company to replace original water heater. Same professionalism, customer service, and high quality work. Would definitely recommend this plumbing company for any of your residential plumbing issues… Also like that it is a family run business.

  ---

  Response from the owner

  Thank you for your kind words.

• H

  Hanson Perry

  5.0

  Incredible customer service! Explained the entire process and gave me multiple options for the repair and wakes me through each option and the pros/ cons. Ended up going with the top option but once he got started he realized I didn’t need some of the work done and they took a big chunk right off the invoice. Also had an additional issue pop up this afternoon and he cane right back to take pictures and give me a quote. Customer service was beyond expectations and so happy to have found a service we can trust.

  ---

  Response from the owner

  Thank you for your kind words.

• S

  Susan Korn

  5.0

  The cost is double what you will pay a typical plumber… I just paid $430 for a toilet ring replacement and I’ll save an extra $200 by replacing the little rubber flapper myself… but we’ve used this company a couple of times and definitely don’t believe there is any scamming/swindling going on as mentioned in a few other reviews. They are just pricey. We had an emergency last year and it was obvious that we were prepared for a big ordeal but the plumber surprised us with a simple solution which earned our trust. Their brand is “white glove service” rather than trying to come across the most competitive/affordable… so moving forward we will DIY or hire a handyman for simple home updates but we will continue to call them first when there is an urgent need for help.

  ---

  Response from the owner

  Susan, I appreciate your candor, and thank you for taking the time to share your experience.

More reviews (7)