Yes! Air Conditioning & Plumbing
Pioneer, Las Vegas, NV

Yes! Air Conditioning & Plumbing Reviews

4.4 stars based on 1118 reviews

Featured Comments:

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  Timothy Hoffman

  1.0

  This company is a huge rip off, if you’re looking for a solid company to help you ease your mind, THIS IS NOT IT! look elsewhere. Literally wasted my time and took a fee for doing it. Toilet handle literally a handle that cost $4.00 and 5 minutes to install they wanted almost $200 for the repair… haha robbery. Their prices are the highest I’ve ever seen and for god sake please book someone who can give you some honest service and value for your money. By the way to give you some insight on the price toilet rebuild is close to $600. $50 for them to come out just to overprice you,

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  Response from the owner

  Timothy, thank you for taking time to share your feedback. We acknowledge that we are not the least expensive choice in the market, but we offer the best value and stand behind our products and services with our worry-free Exceptional Service Guarantee. We guarantee that you'll be satisfied with our work, as set out in a written estimate you approve before we start. If you're dissatisfied for any reason, we'll make every effort to meet your expectations. Customer satisfaction is important to us, we encourage you to contact our Quality Assurance Manager, Sandra, at (702) 322-1738.

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  Marvin G

  1.0

  Please be careful when they tell you that your house needs more repairs than what is needed. I was told my house needed to be repiped when I called them for a leak. They left all the holes exposed after the job was done. Now I have scorpions crawling into the house. I'm disappointed at how these people take advantage of others specially in these very very hard times.

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  Response from the owner

  Marvin, we are sorry to hear of the dissatisfaction you experienced with our customer service. We pride ourselves on providing you high-quality service with trusted technicians who perform thorough work. We are committed to meeting your expectations and want to get more information on how you felt we may have missed the mark during your experience. Please reach out to our Quality Assurance Manager, Sandra, at 702-322-1738 so that we can address this matter further.

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  Chris Wong

  1.0

  VERY DISHONEST BUSINESS!!! They charged me 1200, saying I needed to clean my ducts…later I find out the average price is 150-200 for the same service. Suspiciously, after they clean the ducts my toilet starts acting up. They say it’s 784 to repair it including a new toilet. I call up an HONEST handyman, toilet is working again and it cost 150. This business is EXPLOITING (taking unfair advantage) their customers. I will NEVER use this company again. BEWARE!!!

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  Response from the owner

  Chris, we are sorry to hear of your dissatisfaction. While we acknowledge we are a premium service provider, it is important to note that current marketplace trends determine our pricing structure. Additionally, we are able to provide guarantees that are unmatched in the industry along with our exceptional customer service. Furthermore, we aim to empower our customers to make informed decisions by providing multiple options to meet their needs in both service and price. With that said, because customer satisfaction is important to us, we encourage you to contact our Quality Assurance Manager, Sandra, at (702) 322-1738.

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