Goettl Air Conditioning and Plumbing Las Vegas
Post, Las Vegas, NV

Goettl Air Conditioning and Plumbing Las Vegas Reviews

4.6 stars based on 3785 reviews

Featured Comments:

• d

  daniel jimenez

  3.0

  $355 for a 20 minute hose bib repair with no drywall. Guy said that was after $90 inspection fee was waived. Other local plumbers quoted about $150 for the same job. Unfortunately this was the quickest and most available service so I paid their fee. Good work, ridiculous prices. Go small business if time isn’t a problem.

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  Response from the owner

  Thank you for your valuable feedback, Daniel Jimenez. We do understand that there are times where a service or maintenance visit comes with unexpected costs. To assist we offer saving options such as military or senior discounts; we even have our Sadie Guard Dog Protection Plan that provides additional savings.  Because we strive to do things the right way, not the easy way, we take steps to ensure that our pricing is in line with industry standards. We will take your valuable feedback into consideration for any improvements we can make moving forward regarding our pricing.

• J

  Jessica Ervin Goodman

  5.0

  Well I had to retract my previous review and give Goettl 5 stars because this last week they really went above and beyond to fix our plumbing nightmare. Kaleb installed our plumbing and it looks great! Really nice guy and knows his stuff. Francis came out and was just wonderful. He listened and gave lots of insight. He was more than helpful and very respectful and we would request him for any future calls. Chris, who is the service manager that ultimately had to come out and save the day, was able to get our leak to stop. In less than an hour he was able to find and fix the problem with ease. He clearly has years of experience under his belt and I am more than confident in his work. Chris was so nice and came as soon as we spoke even though I believe he was supposed to be getting off work at that time. Chris has a genuine compassion for people. He went out of his way to make sure we were taken care of and definitely saved Goettl from losing a Sadie Member. Thanks to Chris we love and highly recommend Goettl.

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  Response from the owner

  Hello Jessica Ervin Goodman. My name is Michael, I am a manager here at Goettl Air Conditioning and Plumbing. I am concerned and disappointed to hear about the service provided. We are here to take care of your total home solutions and I would like the opportunity to help resolve this for you or prevent anyone else from having the same experience. I would like to review the circumstances of the call and the service technician that provided the service to your home. Unfortunately, I cannot locate your information from just the review. Would you please private message me here or use my email at [email protected] and a summary of your concern with the service address that was tied to this service so I can review the information and offer a resolution for your inconvenience?

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  Merlene McDaniel

  5.0

  Thanks so much for coming out for the quote on my duct cleaning! I’m SO pleased with the inspection that was done! Glen was there for over 4 hours, definitely a complete inspection! My previous service company was never there longer than 30 minutes! Found a few things they have missed for years! They were VERY professional, quoted me a fair price and we have now signed a new service contract! These people really know what service is!! Thanks so very much! I’m completely satisfied!! I’ll be recommending Goettl to my friends and family!

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  Response from the owner

  Thank you for leaving us that delightful 5-star review! Gee-Oh-E-TT-L, you called us, and it went well. We met you and you are swell. Your kind words ring like a bell. How we'll pay you back, time will tell. We'll wear a rose in our lapel!

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