Trinity Plumbing and Drain, LLC
Hills, Rogers, AR

Trinity Plumbing and Drain, LLC Reviews

3.2 stars based on 17 reviews

Featured Comments:

• G

  Gunner Lynn

  1.0

  Joe Trinity, I'm guessing hes the owner of Trinity Plumbing, came to my place and replaced my A. O. Smith tankless water heater and charged 1500 for the water heater plus labor. One year later it starts leaking so I call a different plumber. He finds out that the water was replaced by Joe Trinity under warranty. The manufacturer now no longer honors the warranty because this is the 3rd problem with it at my house in 4 years. I've since changed to a different brand stainless steel core heater and solved problem. So when I contact Joe Trinity with the return authorization number HE used to get MY heater replaced free and then charged me for it he doesn't respond. I tried disputing the credit card to no avail as he lied to them also. This is probably a crime but I'm not pursuing it. To top it off he takes a picture and posts it on Facebook for his business and asking people to call him with their plumbing needs. I'm posting the pic. DON'T USE. CROOKED, LIAR. TAKES ADVANTAGE OF SENIOR CITIZENS. SHAMEFUL.

• D

  D.J. Babb

  1.0

  Trinity Plumbing was a mixed bag. They replaced some faucets on the outside of my house, and I was pretty pleased (5 stars). But my initial call (the faucets were a "while you're here, could you" work order) was for them to clear a drain. And you'd think with the word "Drain" in their company name, the guy they sent would know how to clear it. But all he managed to do was punch some holes in my drywall and push the clog on down a bit so that it was stopped back up in just under two weeks. Okay, so it needed more work. And that's when Trinity -really- dropped the ball. Spent about a month trying to get them to call me back and schedule a time to come take another look. Lots of dropped calls, ignored texts, and so forth. Ended up going with another plumbing company, who was cheaper (flat rate), had a guarantee on their drain work for 30 days, and actually seemed to want my business. (0 stars for Trinity's drain service since they didn't really fix it or show any interest in standing by their work) "But why'd you give them 1 star then?" I figure if they know what they're doing, they can do a decent job. But if they don't know what they're doing, they'll put on a show, charge you, and then run with your money.

• L

  Lisa Criss

  5.0

  Trinity Plumbing did a fantastic job replacing my pipes after a long-term freeze froze and cracked most of my old pipes. They were prompt, kind, on-time, and very fair in their pricing. I will recommend Trinity Plumbing to all my friends!!!!!

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