BBB Septic Solution
Cook, Bentonville, AR

BBB Septic Solution Reviews

4.9 stars based on 734 reviews

Featured Comments:

• T

  Tyson Scott

  5.0

  Best septic tank experience ever! They are extremely knowledgeable they are ones to trust with your septic system. I was able to get quick action on an item that would typically take weeks. They helped me understand my septic tank because I was clueless and didn't speak down to me. When its time to clean out or design an whole new system just call BBB.

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  Response from the owner

  Thank you so much for the amazing compliment. We are thrilled to hear that your experience with our company was so great. Glad we were able to your tank pumped out for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."

• K

  Kraig McCluskey

  5.0

  Over the past 25 years I have now used 4 different septic companies and I will say that by the time they left I felt I had been gouged or screwed in one way or another. Well, I must say BBB is without a doubt the best septic company I have ever done business with. We were getting ready to buy a house that had some septic issues so after seeing the reviews I decided to give them a try. First off, the office staff were professional and friendly, and the two techs that they sent out were also, after they did a basic service and trouble shot the problem, I was charged what I was quoted (which I felt was fair for having 2 guys out there and the work that they performed). It ended up being necessary to have their pump techs come out and rewire and fix the pump, but they were also friendly professional and competent (something I hadn't experienced in the past) and their charges also seemed fair for the work that they performed. It was refreshing to deal with a septic company whose employees are honest and professional. I would highly recommend BBB to family or friends.

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  Response from the owner

  Thank you much, Kraig, for your review. We appreciate you trusting us to service and inspect the septic system on your potential new home. So pleased to hear how happy you were with the service from our office staff, septic technicians and pump technicians. We strive for excellence in customer service. We look forward to being your septic service provider for years to come and appreciate your willingness to recommend us to your friends and family. "We are never too busy for your referrals."

• Q

  Quatro Phelps

  4.0

  They provided great service, easy to deal with, the techs who came out where amazing and gave me good tips to keep my system clean and to further the septic tank clean out process. They would have been a 5* but they are pricier than other companies but they came referred by a number of people. Will definitely use them again.

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  Response from the owner

  Thank you for the review! Glad the technicians were able to give you tips to keep your system clean. We look forward to working with you in the future. "We are never too busy for your referrals."

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