Tri-County Plumbing & Drain
Mall, Lansing, MI

Tri-County Plumbing & Drain Reviews

3.5 stars based on 8 reviews

Featured Comments:

• M

  Margaret Neterer

  3.0

  They were very responsive to my need for a new water heater. Pleasant experience. Now, almost 6 months later, I found out that they should have pulled a permit. I called about it and was told it would be taken care of, and it was in a matter of about 2 days. Then I called to see what I owed them. It was $100 more than what the Township told me the permit costs. When asked I was told that he had to drive all the way over here to complete the permit. Based on their address, it is maybe 12-15 miles. I asked about a discount since I was the one who called to make them aware if their "error". No go. This is the only reason I rated them as a "3". BOTTOM LINE: Make sure to ask about the permit at the time the work is done 'cause they won't remind you of the need for one. (The water heater was 34 years old and I had not had to replace it since I bought the house. Just never occurred to me that I needed a permit & inspection.)

• L

  Lin Li

  1.0

  Our drain is clogged again 5 months later (the house was vacant during this period) after having it sneaked by their technician. We have to schedule another appointment with them and took time off to wait for half a day without anybody showing up nor notifing us about their not showing. When the technician finally showed up another day, we were told that the previous technician misdiagnosed the problem and the clog is within the pipeline inside the house but not in the sewage line. They wanted to charge us again for fixing the problem. Called the manager but he was very rude and basically told us that we are screwed. This is our experience with this company.

• H

  Hillary Millen

  5.0

  We had an after hours emergency flooding situation in our lower bathroom, it was causing flooding into our basement. I called Tri County Plumbing and he came right out to fix the problem. I have used Tri County Plumbing countless times for maintenance and other issues at my previous home, they are my go to for plumbing! Great customer service and fair prices. I HIGHLY recommend!

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