Frook Plumbing & Mechanical Inc
Pennsylvania, Lansing, MI

Frook Plumbing & Mechanical Inc Reviews

3.9 stars based on 45 reviews

Featured Comments:

• M

  Mike Terranova

  5.0

  I was referred to Frook for my boiler maintenance and repair. I recently bought a home with a steam boiler system and am just getting my feet wet. Dave came out to look at everything and he was extremely knowledgeable, did some general maintenance to get the system properly maintained and will be using them for my ongoing maintenance. Can't say enough about Dave, he did a great job

• D

  Devon Glass

  2.0

  They did not explain how they charge for their services, however, they did a great job installing the toilet. I was told a specific amount per hour for the work but they did not advise me this was a per person charge and not a per job charge. When I reached out with questions about the bill, I had to call 2 times and email 2 times before I heard any response. When they finally responded they did not answer my questions and sent the bill to collections. If you hire them make sure you ask them to explain the total hourly charge for the work and not just the charge per person, otherwise you may end up with a bill that is double what you expect.

• K

  Kathryn Rejaei

  1.0

  charged us 105$ to do nothing, just walked around and sniffed the air in the house and said they couldn't fix anything. Other plumbers we called never charged when they couldn't fix anything. At no point did they tell us when we scheduled the call, when they were here, or after they left that we would be charged. Suddenly we received a bill. I called to inquire about this and the woman answering the phone was extremely rude and asked why I would assume we wouldn't be charged as if I was dumb for just questioning a bill for nothing. I explained to her why I would assume cause every other plumber was like that and she continued to be rude.

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