WHITNEY PLUMBING & ELECTRIC
Sheldon, Lansing, MI

WHITNEY PLUMBING & ELECTRIC Reviews

3.1 stars based on 41 reviews

Featured Comments:

• E

  Elizabeth Ramirez

  5.0

  I called so many companies looking for a better lead time than what I'd been getting quoted. They answered right away and had an extensive business install finished within a few weeks. Other quotes were 2 to 3 months and at the same and mostly higher rated! Cannot stress enough how they came through for my project. Definitely went above and beyond expectations. Highly recommend for electrical work or any other service!

• K

  Kelsey Ca

  1.0

  As someone who has worked in dispatch for heating and cooling company for years I am completely appalled by this company. Our home warranty company set us up with them to look at our water. They looked at it, confirmed it needed replacement, then made a “temporary fix” to get us hot water for longer that instead left us without hot water. After dozens of unanswered calls they finally called us back and the lady was condescending and told us we had to wait multiple days without hot water despite us losing what hot water we had left due to their shoddy work. They also lied and said they had submitted paperwork to the home warranty company when they had not. She blamed a water heater shortage despite multiple other contractors having no shortage of the most common size and standard vent water heater. Will not only never use them again but will gladly report them to the BBB and make a complaint with the state in regards to their licensing. Terrible workmanship and terrible service. Stay far away from this contractor.

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  Response from the owner

  As the owner of the company I am very troubled to hear this. I invite you to reach out to me directly at [email protected] to tell me your address so I can look into these issues much deeper and see who the calls were with and why the level of service I expect was not performed. I am very sorry for this and want to make every effort to correct the problem.

• C

  Carmen Flora

  5.0

  I was connected with Whitney through my home warranty and they were able to come out quickly, inspect my electrical issue, and diagnose the problem. While my warranty won't cover the repair, Whitney communicated with the company and with me clearly about what the issue was and what it'll take to resolve it.

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