Thorson Buick GMC
Colorado, Pasadena, CA

Thorson Buick GMC Reviews

4.3 stars based on 519 reviews

Featured Comments:

• t

  tyman121234

  3.0

  I took my truck in for a recall everything went smooth until I got my vehicle back. It smelled as if someone had been smoking in my truck or near it. Didn’t appreciate it one bit but my experience buying the truck from Thorson was great! Marco was a great salesman and the sales team that he worked with was very accommodating.

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  Response from the owner

  I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Ted Barnes General Sales Manager Thorson Motor Center 626-795-8851 [email protected]

• J

  Jon Jones

  5.0

  Worked with Daniel Wong who is an outstanding Sales Professional. This is my fifth vehicle purchased in the last 4yrs (4 from Daniel and 3 purchased in the last year). This was perfect. I purchased two (twins) Sierra 1500 Denals for my girlfriend and myself. Daniel made the whole process flawless. All my vehicles get serviced at Thorson GMC and I am very satisfied with there care and workmanship. Thanks for a great experience.

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  Response from the owner

  Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Ted Barnes General Sales Manager Thorson Motor Center 626-795-8851 [email protected]

• J

  Jessica Shoots

  5.0

  First thing: this dealership is awesome. It is organized, not chaotic, and the salespeople are helpful even though you are already working with a particular salesperson. Second: my salesperson was Freddy and I super appreciate how big of an advocate he was for me in getting the Canyon I wanted. I am introverted and simply like to take care of business but Freddy was easy to talk to and legit helped me score a deal on my truck! Most importantly, he took me seriously and that earns a lot of points with me as a woman. Other dealerships/salespeople did not extend the same courtesy (save for one but I did not purchase there because of pricing on used Canyon). I would absolutely recommend this dealership and especially Freddy for a go-to salesperson.

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  Response from the owner

  Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Ted Barnes General Sales Manager Thorson Motor Center 626-795-8851 [email protected]

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