Tender Plumbing Care
Seminola, Casselberry, FL

Tender Plumbing Care Reviews

3.2 stars based on 22 reviews

Featured Comments:

• J

  Jose Caban

  1.0

  I don't normally write reviews, but this is so egregiously incompetent that I'm just compelled to. I suppose they did me a favor. I scheduled an appointment for them and, to their credit, the lady working the office was as friendly as you could hope. She earns them the one star. Plumber came by, couldn't figure out parking, and rather than pull over and call, drove around, then decided there wasn't parking. I have a 3 car driveway, if you can't fit because your truck is big, I could move a car or you can park on the street. Behold the attached picture and see the plethora of parking available on the left. Right in front of the house. Taken within seconds of getting off the phone.

• C

  Carole Jackson

  2.0

  Re-plumed my home about 5 years ago. Highest quote. Not highest quality. It didn't pass inspection the first time. He grudgingly returned to fix it saying it was not necessary. I later read about why it was necessary to avoid future problems. The under sink and toilet handles are thin plastic and easily stripped. Recently found they installed a drain pipe under my kitchen sink so short it was not attached. I had the plumber who was here on another project fix it. There was another minor problem earlier on that I called and they returned to fix it at no charge. I just wanted to get the drain done quickly rather than hassel with another return and risk more leaking. In the past the customer service was good-- always someone to answer the phone and quickly to fix the problems. After spending top dollar and believing I'd get top quality, the flimsy plastic handles are the biggest tribute to their lack of commitment quality! It never occurred to me to ask about this fine detail before selecting TPC to do the job. If they put in quality handles I'd have given them 4 stars because of their willingness to return to fix any problems.

• F

  Fab & Logan’s Mama

  1.0

  I am in my 40s and I have dealt with my fair share of service providers. I will never in my life allow a monster in my home like the Owner of this company. I was initially shocked at how incredibly rude he was attempting to repeatedly stop me from 1) describing the problem in my home 2) asking if other issues were related 3) asking to explain the PRICE INCREASE and 4) asking what they were going to tear up in my yard & home. In the middle of every question he cut me off saying they needed to get started because they have other jobs to get to. The amount of time I spent asking questions was from 9:05-9:11. After his final time saying they needed to go outside, I opened the door and said ok, go ahead. They then got in their truck and left, breaking the contract they had with HWA warranty company. Let me reiterate one point. They stated they would be charging me far more than the warranty deductible and it needed to be paid same day. I was not allowed to ask how much and why this was not the process explained by HWA (sending them the invoice and letting them figure out what will/will not be covered). They wanted their money (wouldn’t tell me how much) and to move on to their next job. It was clear they were going to charge me personally as much as possible and then charge the warranty company as much as possible. All while attempting to shut me up and just open my wallet. Heed the warning! This is THE OWNER that did this and he is a monster.

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