Sutherlands
Pike, Hot Springs, AR

Sutherlands Reviews

3.8 stars based on 215 reviews

Featured Comments:

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  Matthew Landry

  1.0

  Came here to find two items I needed . I walked around the store which was not busy . I was there for over an hour searching for the items I needed and no one stop to ask if I needed any help despite several employees AND the manager walking by me as if I’m a ghost . I was clearly looking for a product but they didn’t have the common curtesy to stop and be of assistance. This is why Amazon is making money hand over fist . I try to support my locals stores however when you can’t find help and you are totally ignored it’s not worth the drive into the store . The manager seemed more concerned about moving displays than helping customers in the store . Also , the aisles had several boxes and miscellaneous equipment scattered on the floor which I tripped over . Big hazards in the aisles. This is a lawsuit waiting to happen . Bottom line, this location has horrible customer service. I will take my money to Amazon and just wait a couple days for the items I need . Much less stress and hassle. This manager needs a refresher course on customer service. Hopefully he will get additional training on how to treat and approach customers.

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  David Powers

  5.0

  If you're tired of seeing the same old things at the big box stores they have a large selection of different things from tile to furniture lumber light fixtures. Has always been one of my favorite shops. The lawn and garden section can't be beat and the early bird specials you have to just check out.

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  Eric

  1.0

  The manager of the place has a real attitude problem & came across as arrogant. It was my first time being in there & will be the last. The general manager is supposed to lead by example in professionalism but clearly he is not a leader of that type.

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