Middleton Heat & Air
Airport, Hot Springs National Park, AR

Middleton Heat & Air Reviews

4.7 stars based on 182 reviews

Featured Comments:

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  Connie Akins

  5.0

  We have been a maintenance customer for a number of years, always had good service by polite and friendly techs. Our units went out this January and when the crew came to replace the system of which the heat pump was 37 years old, the AC unit 22+ years. The techs, Grant, Addison and Taylor did a fantastic job. Super polite and Grant explained all they were doing, asked it we had any questions. They cleaned up so good, you couldn’t tell they were there. Then checked everything before leaving. This is SUPER service!! We will be a customer for life!! Thanks guys for a job well done!

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  Response from the owner

  Connie, this is great news! Thank you for the wonderful feedback and for taking the time to leave us a review! We appreciate it!

• M

  Michael Rostan

  1.0

  We had Middleton come out to do service on heat pump, they informed us we need new unit. Ours 10 years old too many high $$$ repairs, we understand that it needed replaced. The tech told us someone would contact us with price estimate to replace the system, that was December 9th and we still have not heard a word. When we didn't hear from Middleton after a week, we went to Robertson Heat & Air and had our new system installed within a week. I will never use Middleton for anything ever and my friends won't either.

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  Response from the owner

  Michael, we're sorry to hear that your experience with Middleton was anything less than excellent. Customer service is very important to us, and we'd like to learn more so we can make this right. Please send us a message with a good phone number to reach you at and we'll look into it. Thank you.

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  David Banaszynski

  5.0

  The service technician called to say he was 20 minutes away. Came on time and put boot covers on to walk in my home. He explained everything he was going to do and then did it. He came back when done and I had a question about my thermostat. He took the time to explain the whole thermostat to me in a way that I can understand. Then he explained that my system was working properly, that it was clean and installed correctly and he was seemed impressed by whoever installed it. Overall I was extremely happy with his service his professionalism and the overall professionalism of the company. I will continue to use them.

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  Response from the owner

  David, we are so glad you were happy with your Middleton experience! Thank you for taking the time to leave us this wonderful review! Have a great day!

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