Roto-Rooter Plumbing & Water Cleanup
West, Raleigh, NC

Roto-Rooter Plumbing & Water Cleanup Reviews

4.8 stars based on 1869 reviews

Featured Comments:

• H

  Heather Trimarchi

  5.0

  This was our first time using Roto Rooter and it was great. The technician that came out, Aaron, was super helpful. He took the time to explain things to me and walk me through the different options of water heaters, what would work well for our home, and the difference in models. When he came back out to install our new choice he was super efficient and professional, along with the tech that came with him (I don’t remember his name, sorry!). They did the work in the amount of time they had promised and cleaned up after they were done. Lastly, Aaron came out a third time to meet the City inspectors and his job passed with flying colors. I’m sure it was the attention to detail that he had throughout the job. Would highly recommended to anyone looking for a new plumber.

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  Response from the owner

  Thank you so much, Heather, for your positive comments and 5-star review about our entire team who assisted you! We truly appreciate your feedback and we will share this with them to let them know to keep up the amazing work.

• L

  Laura Conway

  5.0

  We had a hot water tank flood and they were out to start in a matter of hours. They worked quickly and professionally to dry everything out. The mitigation tech went above and beyond dropping off my rug at the cleaners and always kept me updated with pictures of progress because they did work while we were out of town. They also worked very well with my insurance. I obviously hope we never have a disaster again but if we do we will definitely call them.

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  Response from the owner

  Hi Laura, we are very happy to have provided you with such a positive experience! Thanks so much for calling Roto-Rooter and feel free to call us anytime, 24/7/365!

• T

  T Mc

  5.0

  We recently moved into our house and inherited an issue with a pipe. We called, and Austin was at our house within a couple hours. He was very helpful and spent extra time explaining our issue to me. He was very thorough inspecting every potential issue until he found the problem. He helped us decide how to handle it, and was very professional throughout the inspection. He will repair the issue, and I trust he will continue to do a professional and careful job. Looking forward to putting this issue behind us and we feel like we are in knowledgeable hands. We will definitely recommend to a friend.

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  Response from the owner

  Thanks for letting us know that Austin provided a 5-star service. We'll be sure to pass along your kudos to him. We appreciate your business! Call anytime, 24/7/365!

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