Roto-Rooter Plumbing & Water Cleanup
Pacific, Tacoma, WA

Roto-Rooter Plumbing & Water Cleanup Reviews

4.6 stars based on 471 reviews

Featured Comments:

• C

  Ciandra & Roy Barber

  4.0

  Vlad and Giovanni were excellent technicians. Friendly, great communication, clean and efficient and effective at their jobs. The 24 hour dispatch/grave technicians did not communicate after 11p and my husband and I stayed up waiting until 2 am. The morning dispatch was excellent and prioritized our ticket.

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  Response from the owner

  Thanks for calling Roto-Rooter and for letting us know that Vlad and Giovanni provided 5-star service! We'll be sure to pass along your kudos to them!

• R

  Rachel Hartman

  5.0

  Allan was AMAZING!!! He was so incredibly personable while also remaining professional. He was honest about the issue we were facing and explained things in ways that we could actually understand. We truly felt like he wanted what was best for us, and he really saved the day. His work ethic and personality is invaluable. Thank you Allan!!

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  Response from the owner

  You are very welcome, Rachel! Thanks so much for your nice comments about Allan. We are really happy he resolved your plumbing issue to your satisfaction and appreciate your 5-star review, which we will pass along to him!

• D

  Debra Arrabito

  5.0

  Alex came out today in order to install a new sink and kitchen faucet for us after our remodel. He was professional and courteous throughout the entire time he was in our home. While installing he needed to reinstall our garbage disposal and found it to have an issue that may be a problem for us down the road. He explained the options to us, walked us through what he recommended and even allowed my husband to run to retailer to buy the new disposal, as this was what we elected to go with. Alex, as with all the people from Roto-Rooter over the years, was extremely helpful and informative. The Company instills a customer first culture, and I for one am happy to write this review to say thank you! Alex was amazing and I hope he gets some kind of Company reward and-or special recognition! I am aways going to recommend Roto-Rooter!

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  Response from the owner

  You're most welcome, Debra! Thank you for your positive feedback about Alex. We're so happy he resolved your plumbing issue to your satisfaction and appreciate your 5-star review, which we will pass along to him!

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