Roto-Rooter Plumbing & Drain Services
Shed, Bossier City, LA

Roto-Rooter Plumbing & Drain Services Reviews

4.8 stars based on 106 reviews

Featured Comments:

• A

  Angel B

  5.0

  I highly recommend Roto-Rooter's services! The entire experience was positive and hassle-free. From the answering service to the plumbers - Austin and Clayton - each member of the team was competent and professional. The answering service answered my call - on a Sunday evening! - listened to the problem, and then promptly made a scheduling call that following morning. The plumbers were able to come out the same afternoon, were on time, and EFFICIENT. Bonus points to both Austin and Clayton for being patient with all of my questions regarding the repair. Not only did my sink pipes get unclogged (I won't be putting bell pepper stems down the garbage disposal again!), but I received a good lesson on how to maintain my pipes. I will 100% be calling on Roto-Rooter for all of my plumbing needs from now on AND I'll be recommending them to my friends! A+ company!

• D

  Debbie Stockstill

  5.0

  This was an excellent service experience! I went to visit my elderly mother on a Saturday and discovered that her toilets had just started leaking water on the floor and sewage backing up in both her shower and separate bathtub. I called Roto Rooter because they advertised service 24/7. The answering service took my initial call and a manager called me back within 10 minutes. She explained the service they could provide within a few hours and and what I could expect both in personnel and costs. Within an hour I received a call from the service tech assigned to me and he arrived at my mom’s home 45 minutes later. He quickly diagnosed the problem as a major clog and quoted me the cost for repairs. He kept me informed during the entire repair of what was going on and answered the few questions I had. He made sure at the completion of the repair that I was satisfied with the job done; he made sure everything was clean and put back in place before he gave me the bill to pay. Total time from initial call to job completion was less than 5 hours. Excellent service and I could not be more pleased.

• C

  Cameron Thomas

  5.0

  Had some major plumbing issues, as a young couple that just bought a home this was very scary for us, Roto Rooter sent out Paul and he was all around an amazing plumber. Extremely professional, and took great care of us. Based off of his work alone we are now Roto Rooter customers for life!

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  Response from the owner

  Mr. Thomas, We appreciate your input about your service with Paul as a representative of Roto-Rooter. We are so glad that he was able to ease your mind about the plumbing issues you were having, as well as repair what was necessary to get you up and running again. We do strive to earn a customer for life and not a "one time" service. We appreciate your business and look forward to serving your plumbing needs in the future.

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