Coburn's of Bossier City
Commerce, Bossier City, LA

Coburn's of Bossier City Reviews

4.1 stars based on 9 reviews

Featured Comments:

• C

  Cynthia Williams

  1.0

  July 2020 we built our home and bought all appliances and plumbing from Coburn’s in Bossier City, LA . Not totally satisfied with the service but we believe in buying local. August 2021 ordered a stand alone ice machine to match our other appliances in Kitchen. Put deposit down and they gave us a delivery date in September. The sales person told my husband in late September that it was looking like it would be here the first week in October. When we didn’t receive by mid October we called to check on it and was told that it hasn’t shipped and it would be January before it would be shipped. I told husband we asked for refund and order the same model number, same machine, same price except we were ordering extra filters and hoses from Coburn’s. Well October 25th ordered from Home Depot in Shreveport and received our ice machine November 3rd. Ordered filters from Amazon. The Bossier manager will not return my calls and she doesn’t know what I am calling about unless she knows they gave us the run around. So if you are not a builder you don’t get service even if your a returning customer.

  ---

  Response from the owner

  Hello Cynthia, We are sorry to read about your experience. Would you be able to provide us contact information and details by visiting www.coburns.com/email so we can further look into this for you. Thank you!

• T

  Thomas Cupp

  3.0

  Called to place an order for a bathtub that they had at their Longview location. The woman answering the phone stated that she wasn’t sure how to do a phone order and I was told I would receive a call back. I never did. Why would any company have their phones answered by individuals not familiar with their products; especially by someone who does not know how to place an order? So much for doing business with locally owned businesses. Ended up ordering the tub from Lowe’s.

  ---

  Response from the owner

  Hi Thomas, We are sorry to hear of this experience. We will share your comments with our management team in that area so that we can be sure to address this with our employees. Thank you for providing these details.

• b

  buck mcgee

  5.0

  Very pleased and impressed, glad we did not try one of the big box stores! This company proves that low-bidder is not always the best-value. The product knowledge, professional service, and friendly team make them the best choice. Lisa Stuart will take care of everything you need and help you make the best choice to meet your needs.

More reviews (2)