Roto-Rooter
Sharp, Opelika, AL

Roto-Rooter Reviews

4.1 stars based on 40 reviews

Featured Comments:

• K

  Kerry Curtis

  4.0

  I called around 9:00 am and they had a technician at my home around noon. He also called to give me a good estimate when he would arrive. My drain was cleared within 30 minutes of his arrival. All this is great, but here's what you need to be aware of. Each franchise has a territory and the boundaries appear to be strictly observed. I looked on Google for Rotor-Rooter and found several different listings. I called the one closest to me, but it turned out that I was not in the territory they served. The franchise whose territory I was in was located 25 miles away. You'll also see discount coupons on the website. Your told by the website to print off the coupon and present it to the service person who arrives at your home. When I dealt with the first Rotor-Rooter, they had a coupon for $40 off which I printed. The first franchise gave me the number for the franchise who had the territory I was in. Once the service was done, I presented my discount coupon to the tech to apply to my bill. I was then informed that this coupon didn't apply to their territory, but they could give me a $10 discount. So it's complicated to navigate Rotor-Rooter's labyrinth of franchises, and when you figure out who can service you go that Rotor-Rooter's particular web page to see if a discount is available.

• J

  Jessica Hampton

  5.0

  Nathan was super professional, thorough, and very polite. He explained the issue before and after unclogging our septic line, answered all of my questions, and left everything in order! Really appreciated his timeliness, attitude, and work! Highly recommend!

• S

  Shirley Dennison

  5.0

  Very good service friendly people 👍 satisfied with service. Will definitely use again if needed and recommend others to use Roto-Rooter if you need a plumber.

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