Rapid Response Plumbing & Heating
Blackberry, Framingham, MA

Rapid Response Plumbing & Heating Reviews

3.8 stars based on 6 reviews

Featured Comments:

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  David Berman

  5.0

  A family owned company that has seen it all. Been using rapid response for the properties that I manage throughout New England and my personal home. They are not the least expensive. But if you want it done right the first time that is who I call. All the technicians I have dealt with have been knowledgeable respectful polite and kind. After making a mistake more than once of calling someone else I ended up having rapid response come and either fix the problem the other company couldn’t or repair the work the other company did. Thank you guys for all your help and service over the years. Davey B

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  Thomas Daley

  1.0

  These guys are supposed to be plumbers not rapists. I had a water pipe break on the heating system and the pipe that broke was exposed so it was an easy fix which took 20 minutes to fix. The fix along with the purge of the water in that heat zone cost $507. It gets better, there was still frozen water in the system on the same pipe as the fix and to unfreeze it the guy charged me another $450 for an hours worth of work with a hair dryer. It was a Friday afternoon and they showed up but I didn't have a choice. This was the second time this happened to me and the first plumber who fixed this for me did 3 times the work as he cracked my floors open to get to the problem and he did all the same stuff in 4 hours and charged me $525. Rapid Responses prices are outrageous and really should be investigated by the consumer protection agency.

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  Paul Elias

  2.0

  Disappointed, after a routine visit a gas leak that did not exist before the visit coincidentally reared its ugly head as their repair man was leaving. The charge for the needed valve and labor to repair was 40% more than warrantee company said it should be. Rapid Response said that's what it is and they wouldn't budge.

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