Northern Virginia Plumbing Services
Code, Woodbridge, VA

Northern Virginia Plumbing Services Reviews

4.9 stars based on 239 reviews

Featured Comments:

• M

  Matt T

  2.0

  Reid seems like a good guy that knows what he is talking about water heaters, but unfortunately they failed to install a water heater on two different appointments. Reid came to my house to review my water heater needs and provided some suggestions/options. He showed up a couple of hours after the appointment time and only communicated with me after I texted him about our appointment. After I signed a contract, NoVA Plumbing Services was not able to conduct the water heater install on two different appointments. I wanted to like these guys, but they just couldn't conduct the install. I'm not sure if they are short staffed, but they failed to come through on the install. I will give Reid credit for promptly answering my calls and texts, but disappointed that they couldn't conduct the install. You may have better luck.

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  Response from the owner

  Matt, You are 100 percent correct about not fixing you up on 2 occasions. You could not ask for a more pleasant customer than yourself. I thought we did an adequate job explaining the situation. The first time the water heater was damaged and no one had any in stock and as you realized know Home depot and Lowes do not stock your water heater because both the tremendous size and Powervent on top of the heater. The second time was a plumber was sick, and one person can not do the install by themselves, if you had a walk out basement then, that would have been possible. I am glad you were fixed up by another company, I wish we could have help you out. I apologize to you again sincerely for any stress during our interactions and if someday you need a Plumber, I hope you would please give us an opportunity to re earn your Trust.

• C

  Christopher Colbow

  5.0

  Reid Maxwell came out and replaced my sump pump. He was an absolute professional. He was quick, thorough, and went out of his to provide a bevy of future recommendations that I should consider years down the rode. The price was extremely fair and I am happy I went with them. As an additional benefit, discovered they are a veteran-owned business. Thanks for your service fellas and for the great work!

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  Response from the owner

  Thank you so very much for you kind words. Glad we could help you out.

• A

  Andrea Swinney

  5.0

  Absolutely outstanding! Called the day before Thanksgiving, Reid showed up within an hour because he didn’t want us to be down a toilet on Thanksgiving. He was incredibly professional and personable. Our problem was resolved quickly and very reasonably. We have found our go to plumbing service!

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  Response from the owner

  Thank you for your kind words. We hope you and your family have a wonderful Thanksgiving.

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