Mr Rooter Plumbing
Martin, Elk Grove Village, IL

Mr Rooter Plumbing Reviews

4.6 stars based on 149 reviews

Featured Comments:

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  Corky Leighton

  5.0

  Working with Mr. Rotter was a pleasure. After calling to have our sewer pipe routed, I had a very pleasant and informative with the office staff. They quickly scheduled the appointment and sent a confirmation email. Later, we received a phone call that the service technician would be arriving at our house in about 30 minutes. The service technician, J.J., arrived on time and was very cordial and informative. Before starting to work, he gave me an approximation about how long the work would take and what it would cost. I had a few questions which he answered and then went straight to work. We had a few conversations while he was working about running water and flushing toilets, etc. and everything went well. He was very thorough and efficient and cleaned up the area before he left. He was a pleasure to work with and I will be sure to call Mr. Rooter for future plumbing needs

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  Response from the owner

  Thank you for your amazing review of our Mr. Rooter Plumbing! We really appreciate your appreciate your business and should you have any further plumbing or sewer emergencies, please allow us to continue to earn your business in the future!

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  Sheila Saccomanno

  5.0

  We were in a bind right before going on vacation for Thanksgiving. Our sewer had backed up, but Mr. Rooter came out the very next day to unclog the pipes with a hydra scrub. What they found with further inspection that the cast iron sewer pipe was on its last legs. Steve K. showed us the many places in the pipe that were nearly disintegrated. We needed a deep sewer line replacement out to the village line. They also unblocked a knot of roots that was causing some of the back up. Steve K gave us a number of options, but seeing this house is nearly 70 years old we thought it would be better to be safer than sorry. After the initial fix-up, Steve K felt that more needed to be done with pipe in the crawl space. We chose to completely replace the cast iron with a continuous line of PVC. On further inspection while doing the crawl space work Steve W found two leaks one from the toilet pipe coming down from upstairs & one other close by. Steve W worked on the outside project too and was assisted today by Rafael. They were on-time, courteous & hard working. After everything was done today I was shown pictures of what was completed. They are coming out one more time to adjust the toilet in the main bathroom by removing the last piece of cast iron so it will be more secure. From the beginning speaking with Marie at the main office, to Steve K being professional & fair, to Steve W & Rafael we are big fans of Mr. Rooter in Elk Grove for any of our future plumbing needs.

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  Response from the owner

  Thank you for your very kind words! You really show us here at Mr. Rooter Plumbing that our guys were able to create a very good relationship with you and your family. We are happy to know that the clog will not be showing its face again for a long while! Thank you for your business, we look forward to continuing to earn your business in the future!

• R

  Ratisha Bolin

  5.0

  This company is responsive and professional! The technician that I have had the pleasure of meeting is Greg! He connected my washer and dryer and despite it being the last call for the day addressed another pressing concern! He is so through that I recommended him to a colleague and now to you! Don’t wait, if something requires your attention make the call to Mr. Rooter Plumbing and ask for Greg! (Tell him I sent you 😁)

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  Response from the owner

  Thank you for your very nice review of us Greg and Mr. Rooter Plumbing! Thank you for allowing us to earn your business, we look forward to earning your business again in the future!

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