Letchworth & Sons Plumbing
17, New Bern, NC

Letchworth & Sons Plumbing Reviews

4.5 stars based on 26 reviews

Featured Comments:

• J

  Jack Sharpe

  1.0

  Apparently Friday counts as the weekend for these people. 4 unanswered phonecalls just today, after their office screwed up scheduling. For over 2 weeks we had them scheduled to come run plumbing and gas in a kitchen. The day before they were supposed to come we called and verified with them that they were coming and they confirmed with us. The next day they're a no show. They told us that "the office screwed up and had us on the schedule for a month later and they could be there the next day at 8am." Well it's lunch time, still no plumber, and the phone goes straight to voicemail, leaving me and the homeowner with a torn apart kitchen. If you chance using these people, stay on them and make sure they have their scheduling correct. Obviously they can't be trusted to do it themselves and they WILL leave you unanswered, high and dry.

• A

  Austin Burns

  1.0

  This is an unreliable company. I called them to come check out a leaking tub, their only availability was 3 weeks out. Wish it was sooner, but I get it people are busy and it was around the holidays. A few days before the scheduled appointment they call saying they double booked the time and needed to reschedule my appointment for 2 weeks later. Ok, super annoying, but again I get it, mistakes happen. Then yesterday the appointment day arrives, I take off work early to be there, and they are a no show... No call. Nothing. I try calling them to see what's up and it go straight to voicemail. But the cherry on top was their voicemail box is full, so I can't even leave a message.

• L

  Lauren Young

  5.0

  Absolutely recommend these guys for any plumbing needs. Incredibly professional and very fair in pricing. We needed a new water heater installed and also had some questions as we were new homeowners. They did a complete walkthrough with us of the house and offered us great advice on how to maintain and upkeep our plumbing. We can’t wait to work with them again hopefully in the future! Hands down the best plumbing company I have ever worked with.

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