Klughart Mechanical Contractors LLC
Hilltop, Springfield, IL

Klughart Mechanical Contractors LLC Reviews

3.9 stars based on 13 reviews

Featured Comments:

• j

  jessi gibson

  1.0

  Not professional at all. My warranty company assigned klughart as the servicer for my plumbing issues. The person who answered the phone said "yea" which to me doesnt sound like a business answering. They did not clear the pipe and I was told they submitted a request for a clean out. I called even a few days later and asked if this was completed, and advised it was. So i waited the "week" that Charles said it takes to get an answer, all the while still dealing with my plumbing issue, to find out from the warranty company that this request was NEVER received. I would never refer this company to anyone!

• J

  Jesse Veach

  5.0

  What a great company! He sold us and installed our central air unit for a great price three years ago. We had him run power from the house to the garage then install interior and exterior outlets. Furnace went out the other day he drove down on a Sunday and fixed our furnace same day I called.

• A

  Alex Constant

  1.0

  Some of the worst communication I've ever encountered with a company... they told me they would be here between 11-3 on a Thursday (which is already insane because nearly everyone works then). So I watched my exterior cameras from work so that when they arrive, I could drive home and not have to miss a whole 4hr period of work. All to say THEY NEVER SHOWED!!! I'm ok with stuff popping up or whatever but communicate because we all have jobs... this is all on top of the half-hearted work they did the first time they were here that didn't solve the problem. Very very poor experience and would never recommend.

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  Response from the owner

  Thanks for your valued opinion. Unfortunately I got caught in that storm that came threw and was trapped on a county road with power lines and trees down so until the road got cleared I wasn't going anywhere. I decided helping put a tarp on the roof of the customer's house I was at that had a tree fall on it was just a little more important this afternoon. But again thank you for your opinion.

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