Jim Dandy Sewer & Plumbing
Greenwood, Seattle, WA

Jim Dandy Sewer & Plumbing Reviews

4.6 stars based on 187 reviews

Featured Comments:

• M

  M G

  1.0

  The technician was very professional and sounded knowledgeable. However, the cost of replacing one kitchen faucet was $1500. No, I am not embellishing or kidding. I have had many faucets replaced in my lifetime and none have ever cost so much. Since this was at my rental property I was in a catch twenty where the faucet was broken and I could not leave my tenants without a place to clean their dishes. This was highway robbery and I would never use or recommend this plumbing company. Just as a side note- it actually was more expensive than $1500, but I negotiated the price down. Unbelievable - do not use this company.

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  Response from the owner

  Thank you for your input. We love feedback from our customers and look forward to getting this resolved for you. We strive to provide the best experience possible here and are never satisfied with a dissatisfied customer.

• S

  Steve Powers

  1.0

  Very poor service. They gave us an estimate for a water heater that did not have any information about which water heater they would use. When we asked for this basic information they treated us like it was silly that we wanted to know. Weeks later, after multiple email and voice mail requests, they finally got us the information. We had to use a different company that is more transparent about what products they use and responds to simple questions in a timely manner. Steer clear of this company.

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  Response from the owner

  Thank you for your input. We love feedback from our customers and look forward to getting this resolved for you. We strive to provide the best experience possible here.

• I

  Irene Kelly

  5.0

  Jordan was very professional in his interaction with me. He carefully explained the process as he walked me through the install procedure. He's very thorough to ensure my new heating units were level and set up correctly. Unfortunately, he came across an electrical snag and instead of trying to fix it himself, he stopped and wanted to bring in an electrician to address the odd wiring in my home. Even though it's not complete yet, I'm happy he's confident in his skills that he knows when to ask for assistance rather than "fix" it himself. He was friendly and chatty while he worked, I appreciated that, it made me feel comfortable with him while I was also working in my home. Thank you!

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  Response from the owner

  Thanks for the review Irene! Glad to hear everything with your project is going good!

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