Jensen Beach Plumbing
Industrial, Jensen Beach, FL

Jensen Beach Plumbing Reviews

4.5 stars based on 62 reviews

Featured Comments:

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  Sheryl Stark

  1.0

  Jensen Beach Plumbing's owner Peggy was very unprofessional with how our recent job was done and how we were treated as paying customers. After doing a job I was double charged, instead of taking out a little over $400 they took $800...which caused my account to overdraft luckily I had overdraft protection which still cost me $39. Then, didn't finish the job from way before Christmas. So we called this morning to settle the work and was cussed out, hanged up on several times, when we insisted on the job finishing, then accused us of not paying about our check returned. When we questioned her about the check she then told us we owned her $15 after her company cost us $39 in overdraft fee. I do not recommend using Jensen Beach Plumbing company, the owner is very misleading and rude...and that is unfortunate because my husband and I have used her before many times. I don't know what happened with the professionalism of Peggy, but she was completely out of line and spoke to us as if we were not paying customers. If she loses it over $15 and cost me $39 and then have the nerves to yell and hang up on us as we tried repeatedly to calm her down to resolve the matter. As I said she refused to have one of her plumbers come out and finish the job as it is not done...she eventually told us find another plumber, well yelled at us...very inconvenient. So because we stood up to her unprofessional behavior and I could not get her to calm down and resolve the matter. I tried so hard and she kept hanging the phone up on me. I called numerous times and she refused to answer to resolve the matter. I will be looking for another plumber with better respect for me and money and who takes pride in their work and business.

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  Jill Ireland

  5.0

  This is an excellent reasonable company! I wouldn’t call anyone else from now on! The crew of guys were professional, courteous, hard working group, the owners have found the best of the best plumbers! They worked as a team to replace the water lines under and through my home. They never took a break and were a wonderful group to have at my house for 6 hours! A complete pleasure to pay the reasonable cost for the job!

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  Patricia Smith

  1.0

  I used this company due to positive reviews on a weekend for a leaking tank less water heater. The repair person didn't bring his own tools, he used mine and after opening the cover suggested I contact the manufacturer for a part, took $100 in cash and left. I called a second plumber on Monday who correctly diagnosed the problem. Jenson Beach Plumbing listened to my account but my sense is the company was not interested in the feedback. I would not recommend

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