Horizon Services - Air Conditioning, Plumbing & Heating
Roland, Mt Laurel Township, NJ

Horizon Services - Air Conditioning, Plumbing & Heating Reviews

4.7 stars based on 1878 reviews

Featured Comments:

• m

  mkvolpe133

  5.0

  I would highly, highly recommend Horizon - they have great products and service, easy to work with, timely and professional, and caring; they didn't take advantage of our emergency, they really helped us when we needed it. Our furnace stopped working one morning in February when it was below freezing out, dropping to under 20 degrees at night. They sent a Tech out the same day to troubleshoot and try to repair. unfortunately the system was old (15+ years) and they advised that repairing wasn't a good investment. The Tech got us connected with a sales consultant who came out the next morning and quickly assessed our needs. They explained the options we had and the best choices for our house. They gave us time to discuss and weren't pushy about anything. They had a great package for us to replace our furnace, AC and water heater at the same time, and financing so our monthly payments were more than manageable. They offered to leave portable space heaters since it was so cold and got a crew out 2 days later on a Sunday to do all the work. The crew worked for 8+ hours and did phenomenal work. They even took out some old wiring and junction boxes that weren't connected anymore. The crew walked us through all the work they did and how we should maintain each system, what was under warranty and how to follow up if we had any issues.

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  Response from the owner

  Thank you for taking the time to share such a thorough walk-through of your experience with us. We are thrilled to hear that we were able to replace not just your heater but 3 of your units in one shot. We strive for greatness and are happy to hear that our technicians are working up to our standards. If you have any questions in the future, please don't hesitate to reach out. We are always here for you.

• M

  Mr. & Mrs. Putnick

  5.0

  Horizon replaced our heater a couple of years ago and did a fantastic job. It was completed/installed in one day with a great crew/team of workers. Everyone was very kind, easy to talk to, respectful and everything was explained very well, even step by step as progress was being made to complete the work. This recent visit was for a heater maintenance and as usual Horizon was very respectful, courteous, explained what was performed that day and even gave us recommendations for future service. Horizon provides impeccable service with knowledgeable technicians and being able to trust that the work is being done well and safely gives you peace of mind. Thanks Horizon! 5 GOLD STARS*****

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  Response from the owner

  Mr. & Mrs. Putnick, Thank you for calling on us once again to come out and service your home. We are happy to hear that our technician was able to thoroughly evaluate your system and make sure it was running efficiently while giving you recommendations for future service. Thank you for your very kind review and for your business throughout the years.

• S

  SG Martin

  5.0

  Horizon might be more expensive than other places, however you get what you pay for. These guys know what they are doing, they showed up when they were supposed to. They respected my home and my pets - even let my goofy dog supervise! The work was very well done and the warranty is worth it. I have zero reservations about recommending Horizon and the crews that work there. Thanks for a job very well done!

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  Response from the owner

  Thank you for your kind feedback. We aim to provide prompt, professional service for every Horizon customer. Your recommendation means a lot to us.

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