Hutchinson - Air Conditioning, Plumbing & Heating
Chapel, Cherry Hill, NJ

Hutchinson - Air Conditioning, Plumbing & Heating Reviews

4.4 stars based on 1347 reviews

Featured Comments:

• J

  Joseph Schmuckatelli

  5.0

  Great company to use for fast, clean, reliable service. Installed new heating and cooling systems and new duct work in my home. Excellent job completed. Professional, honest, clean, arrived on time, and a hard working team. They haven't been in business for 60 years by sitting on their laurels. I am 65 years old and my parents used and recommended Hutchinson to me, great company to deal with. I cannot stress how happy and satisfied my wife and I are with the completion of all the work. If you are searching for a fair, honest, reliable company to service your home for any heating, A/C, or plumbing work look no further. We Highly recommend Hutchinson.

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  Response from the owner

  Mr. Schmuckatelli, thank you for trusting us with the replacement of your home's HVAC system. Please let us know if you have any further questions about the work completed; we are always here for you!

• T

  Tina Pinto

  3.0

  I have used Hutchinson for years. They are more expensive than others but I have trusted their work. Recently we had an issue with our heater. They came out and resolved the problem and informed us that we needed a new hot water heater and that there was an issue with the vent going outside that they would fix when changing the water heater. Hutchinson came out the next day and replaced the water heater. They said there was a problem with a back draft but we had to call someone else to fix it. I didn't understand. I tried over 2 days to get a hold of a manager or someone in charge to explain to me what was going on. No one called me back. Finally,I called for the third time. a dispatch said he talked to a manager, and they would send a "senior technician out". The senior technician was extremely nice but he was not very knowledgeable. His responses" I don't know" ,"call the office", or" I was wrong my manager said..." The back draft was now melting my new hot water heater. All I wanted was a manager to call me and explain what the issue was and how to fix it. I did get the issue fixed. It was 3 feet of birds nest droppings that could of caught fire and/or the gases could come back inside the house. My issue with Hutchinson is you cannot speak with a boss if you have an issue, and the vent issue should have been fixed BEFORE they put the hot water heater in. I would not know that, but Hutchinson should.

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  Response from the owner

  *Update: Ms. Pinto, thank your for being a loyal customer of ours. We have noted in your file you have been in communication with our team to resolve your concerns. Please let us know if you have any further questions; we are always here for you.

• C

  C Kandemir

  5.0

  We've used Hutchinson recently for a leak in our crawl space. Rich Wilson from the company came and diagnosed the problem quickly. He was very professional and explained all potential scenarios when half of the crawl space was under water. He was able to repair the pipe which was recently installed by another plumbing company (obviously bad installation). He was able to trouble shoot and was able to ensure no other leakage. I do not think many plumbers would have been able to get into that crawl space to conduct the repair. I will use Hutchinson and Rich again for sure. Many customers rate 1 star thinking it is expensive. What is more expensive is using an incompetent company that will cost you more by mistakes.

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  Response from the owner

  Thank you for calling on us for your plumbing repair. We are happy to hear that Rich was able to thoroughly evaluate your piping and make sure it was running efficiently. When a problem suddenly arises, getting it fixed quickly is a priority of ours. Thank you for your recommendation and your business. We look forward to working with you in the future.

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