Hometown Plumbing
NY-5, Stanley, NY

Hometown Plumbing Reviews

5 stars based on 15 reviews

Featured Comments:

• A

  Amy Fenwick

  5.0

  Jay is a fantastic plumber who knows his trade extraordinarily well. We lost water from our well on a Sunday night. Jay personally answered our initial call to Hometown Plumbing on Monday morning. He was clear about his ability to come to our remote location within 24 hours. His communication before our appointment was professional and matched his level of service when he arrived to our property. Jay easily diagnosed our problem with the pressure tank and ensured that all other equipment was functioning correctly. He obtained the needed parts that day and completed the repairs in only a few hours. Jay identified additional issues, explaining their impact on our water supply. Not only did he fix our pressure tank, he also repaired the system in a way that increased our water pressure. The kitchen sink, the shower, and the outside hose now have sustained pressure like we've never had before. Going the extra mile, Jay took a sample of our water to investigate his ability to install a water treatment system that will allow us to drink our well water. Communication with him has, again, been professional. He genuinely loves the challenge our well water brings. He seems as excited about improving our well system as much as we are. I trust Jay to bring us the same attention and excellence he brought to our emergency situation. Jay is someone that I would invite into my home time and time again for plumbing repairs. In addition to his excellent work ethic, Jay is just such an easy person to speak with about plumbing or the many animals he cares for in his personal life. He brings the same care and patience to his jobs that he offers to his animals.

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  Response from the owner

  Thank you Amy for everything I appreciate the review I will be contacting you soon. With the results for your water test. Being caring for work has its ups and downs. Makes you very busy without much time for anything else. But as you expressed I love what I do. Thank you again talk to you soon

• M

  Matt Porretta

  5.0

  Jay does fantastic work and is extremely reasonable. Highly recommend you call Hometown Plumbing for all your upcoming plumbing projects!

• L

  Lauren Harrison

  5.0

  The entire crew is very responsive and has helped me with emergency calls multiple times, in addition to normal plumbing needs that arise. They are honest and do excellent work!

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