Hi-Tech Plumbing & Leak Detect
2nd, Edmond, OK

Hi-Tech Plumbing & Leak Detect Reviews

4.8 stars based on 492 reviews

Featured Comments:

• L

  Lyla Rousseau

  5.0

  We had 3 other companies look at our sewer line issues, which included slipped joints and roots. One would never get back to us, no matter how hard we tried. The other two recommended extensive work, which would include replacing the entire line and tearing up our kitchen floor. Our son-in-law had used this company years ago and recommended that we give them a try. The initial meeting went very well. We ended up repairing a small piece of the line and installing two liners. The repairs had a minimal impact on our yard and zero impact on our kitchen at half the cost estimated by the other companies. The technicians were professional, respectful, and easy to work with. So far, we are thrilled with the repair.

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  Response from the owner

  Wow, thank you Lyla! We're so glad that we've continuously been able to demonstrate professionalism while taking care of your plumbing needs. This kind of review is exactly why we do business, we always strive to go above and beyond for our customers!

• B

  Barbara Masters

  5.0

  Daniel McDonald did an amazing job finding the source of our leak which was very difficult. He went above and beyond to protect the surrounding area and did not stop when he found the first leak. He dug further and found another one. He is so knowledgeable and was able to give me a lot of useful information about plumbing and maintaining a good system. He was very responsive to my questions, taking time to answer each one. He was so helpful in many areas and treated this project like he would one at his own house. He was truly focused on providing outstanding service and worked very hard to achieve the goal of eliminating the leak. The fees are very reasonable for the work that is done. I highly recommend him!

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  Response from the owner

  We're thrilled to hear that we were able to locate your slab leaks, Barbara! Here at Hi-Tech, we always take pride in our work and are so happy to see that we delivered the 5-star service you deserve.

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  Tim Baker

  5.0

  We discovered a small patch of water in our LR wood floor. That was not good & a little panic set in. We had heard stories about slab leaks, trying to locate the leak & then the cutting into the concrete foundation to try and pinpoint the leaking pipe. A business partner who had used Hi-Tech recommended them to us with the caveat they aren't cheap. Well, you get what you pay for! Hi-Tech came out the next day & located the leak. We were provided with two options & no hard sell. We chose to re-route the leaking pipe & they were out the next day. All work was completed that day & the leak was stopped. They cleaned up so well the wife was going to hire them to do the entire house. Kudos to Kyle and Garrett for their professionalism and work ethic. A week later & our 16 year-old hot water heater failed as I discovered on a Friday morning, Christmas Eve. enduring a cold shower. Called Hi-tech again & Joe came out on Monday. He gave us our options to replace the heating element or get a new hot water heater. We chose the new heater, Joe installed it and left us with a clean house and hot water. Caveat - you get what you pay for and Hi-Tech is a bargain for getting the job done right, done quickly, and taking away the panic.

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  Response from the owner

  Thank you for this amazing review, Tim! Keeping our customers comfortable is truly our top priority. We're so glad you could trust us to locate your slab leak and replace your water heater. Give us a call whenever you may need us, and we'll be here for you!

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