Happy Home Services Heating, Cooling & Plumbing Services Near Durham, NC
Comfort, Durham, NC

Happy Home Services Heating, Cooling & Plumbing Services Near Durham, NC Reviews

4.8 stars based on 1182 reviews

Featured Comments:

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  EG Gloria

  5.0

  Very positive experience with Happy Home. Our technician, Trevor, came by and looked at my kitchen faucet leak along with a few other items. He offered practical guidance and when we decided to fix the leak, he instantly added me to the schedule for the day and prioritized the issue, despite having other obligations to tend. The faucet was replaced was brilliantly fixed in under two hours. excellent value from a company that centralizes sincerity and service. while many businesses just seek to extort you for the highest bid, Happy Home demonstrates genuine care for their customers throughout their process. highly recommend!

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  Response from the owner

  Wonderful, EG! Thank you from the bottom of our Happy Home team hearts! We truly appreciate you sharing your feedback, insight and review. We are overjoyed to hear!

• R

  Robin Neville

  4.0

  On Friday our heat pump stopped working so I called and set up an appointment for Tuesday. The repairman came out and diagnosed the problem and called in his supervisor as the whole system needed major repair or replacing. I was given 3 options which was the first time any company has ever done that. Damon explained everything and we decided replacement was the best option. Because warmer weather was predicted, he left us with a portable air conditioner so we could be comfortable. On Saturday, our new heat pump was delivered and installed. It couldn't have been easier or less stressful. Leighton, Joel, and Eric were wonderful. I would give them 4 1/2 stars if I could. After they were finished they asked if I had any questions, showed me the new programable thermostat and then left. I would have liked them to show me more and explain more about the outside unit and the inside unit. I am amazed at how quickly the house now heats up or cools down. Great experience.

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  Response from the owner

  Robin, thank you for sharing your wonderful review and including honest feedback and full details. We appreciate you. If you'd like to learn more on your new system, please reach out to the Happy Home team at (919) 263-5752 and we can arrange something. Thank you for choosing Happy Home!

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  Michelle McNeil

  5.0

  We called Happy Home Services when our heater went out in the midst of very cold temperature drops in a bit of a panic. They were able to send a technician out that day to diagnose the problem and as feared it was recommended we replace our entire heating/cooling system. We were not surprised though considering the system was 20 years old and we are glad we decided to go with the recommended system. Everyone we encountered at Happy Home Services from appointment coordinators, technicians and sales associates were extremely professional, ensured our safety by wearing masks/booties when entering our home and took time to explain the problem to us. We are going to be customers for a very long time to come.

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  Response from the owner

  Michelle, thank you so very much for the kind words, feedback and rating. We are so glad our team could help you and your loved ones. We look forward to helping out in any way we can for years to come! Reach out if you ever need anything!

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