Ferguson Plumbing Supply
Cobb, Marietta, GA
- Phone:
- +1 770-426-8852
- Website:
- https://www.ferguson.com/branch/marietta-ga-plumbing?utm_source=google&utm_medium=affiliate&utm_campaign=listingtraffic&utm_bg=restrade&utm_reach=local&utm_content=listing
- Address:
- 910 Cobb Pkwy N Bldg A, Marietta, GA 30062
- Hours:
- SundayClosed
- CLOSED
- Reviews
- Map
Services
Ferguson Plumbing Supply Reviews
4.3 stars based on 63 reviews
Featured Comments:
B
Beth Dundy
1.0
They say on the website to call for price ,been on the phone for an hour, the operator said they are busy since they service the whole state of gerogia. So how is somone suppose to get a price if No one is avail le to give you one
Response from the owner
We appreciate your feedback regarding your recent experience, Beth. We look to provide the best experience to all our customers, including wait time, and I would like the opportunity to discuss your pricing questions further to assist. Please contact me directly, Wesley Griggs, Branch Manager - [email protected]
D
Derrick Mercer
5.0
Ferguson is usually on the pricier side of the supply houses but it is worth it. Today they were the only ones in a 50 mile radius with an 80 gal water heater. Bless them
Response from the owner
Derrick, thank you for the 5-star review. We are happy to hear that we were able to assist with your water heater needs, and we look forward to seeing you next time.
D
Don Simon
1.0
Quit doing business with Ferguson 3 years ago due to horrible service. Recently placed a couple of orders to see if customer service had improved. I can definitely say it has NOT improved, in fact it's gotten worse. When placing the 1st order they refused to take the order because we had a $300 credit, they said I had to resolve it with their finance department. I could understand if we owed them money, but they wouldn't take the order because they owe us money. Took almost 3 days for the finance department to resolve the issue. Orders were totally screwed up, wrong items picked from warehouse, damaged goods, no communication. I could keep going but the rating of 1 star was earned.
Response from the owner
Don, thank you for taking the time to share your experience. It's our goal to provide stellar service to each of our valued customers, so I sincerely apologize that your experience has been any less than excellent. I'd like the opportunity to rectify your experience. Please reach out to me at your earliest convenience at (770)-426-8852 or [email protected] - Zak Lando, Branch Manager
More reviews (7)