Empire Plumbing Sewer & Drain
Torrington, Warren, MI

Empire Plumbing Sewer & Drain Reviews

4.6 stars based on 44 reviews

Featured Comments:

• S

  Steve Reynolds

  1.0

  I contacted this company to connect my home to city water service. I received a quote before anyone came to my house. In hindsight, this was the first red flag but I didn't think much of it. After working out things on my end with the city permits and a few emails back and forth with Anthony, he asked me if they could come out and take a look at the property/where there they would connect to my interior plumbing. I gave him a few times that worked with my schedule, but then didn't hear back from him. A week later I called to ask about the site visit. The person answering the phones told me that I was on the schedule for Friday between 9 and 11am which did not align with any of the times I gave them. I arranged time off work - 11am on Friday comes, I was home the whole time... nobody showed up. By 11:30am I called and asked what was up - I was told that they would look into it and call me back. I then get a phone call from Tony (Anthony's father I assume) and he told me that he had already came to my house, took measurements and pictures and left. He told me he didnt come to the door to speak with me because he "didn't want to get shot" yes, he actually told me that. After a few questions about what he had done, I could tell he was lying to me. I thanked him for his time and told him that I would be moving forward with a different company. I reviewed my outdoor security cameras - he was never there. Maybe he went to the wrong house? Maybe he lies to customers? I don't recommend doing business with this company. There are plenty plumbers out there. Go with somebody else.

• B

  Brian Shubnell

  5.0

  Highly recommend this family owned company. Very accommodating and courteous. Always cleaned up any area of the house they were working or not working that resulted in debris. Helped transform my 1950 bathroom into a beautiful focal point of our home. From assisting with the demolition work i could not accomplish, trough plumbing to finish, perfection was the key. Do not hesitate to call, for jobs big or small.

• s

  shannon Bentley

  5.0

  Anthony and his crew were great. Very professional co. I will definitely be calling them with any future plumbing projects. Didn’t know there was still honest and honorable companies out there anymore but , these guys are. Call them if you have any plumbing issues, you won’t be disappointed. That’s Empire. 👍🏻

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