ELEMENT SERVICES
Spruce, Chatham, IL

ELEMENT SERVICES Reviews

4.7 stars based on 29 reviews

Featured Comments:

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  Tiffany Cordier

  5.0

  I am blown away by the customer service, quality of work, honesty and professionalism of this company. Our heat went out three weeks ago and these guys were our first call based on a family members recommendation. The owner of the company was here to assess within an hour of our call. Our 25 year old furnace was shot and temps had dropped to 56° in our home. We obviously feared going into the weekend without heat as the outside temps were in the single digits. Mike made a quick call and his team was here to install new furnace very quickly. Everything was up and running by late afternoon. These guys are efficient! Fast forward three weeks and our furnace stopped running overnight. We called on Sunday to find out why this would be happening to a new furnace. They walked us through how to reset and ways to trouble shoot and it worked. Mike, the owner, came by on Monday to check everything over and within minutes identified the issue. The filter we were using was not suitable for our furnace. Again, he educated us on the entire system and how it all operates. He probably should’ve scolded us for bothering them on a weekend and having to make an unplanned house call, but he didn’t. He smiled and said to call if we have any other needs or issues. Please do yourself a favor and call these guys if you are ever in need! They are honest, fair and so efficient! Thank you!!!

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  Max Bumgardner

  5.0

  We called this company based on the recommendation of a friend. Our AC had quit working on one of the hottest days of the entire year. We called them around 8:30 in the morning. They arrived within three hours and fixed the issue in twenty minutes. Their bill was completely reasonable and they were total professionals. I am FOR SURE going to use this company again. This is how you should be treated by an HVAC company. Matthew was our tech and he was great.

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  Jeffrey Meier

  5.0

  I recently purchased a new air conditioner and furnace from Element Services. I was pleasantly surprised by this previously unknown business. They were on time as scheduled, they did a great job with everything and I am happy to recommend this business to everyone else. Looking for heating and cooling in the Springfield area. Always happy to support a local business doing it right!! Great job!

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