Custom Pool & Spa Mechanics
Waaler, Stuart, FL

Custom Pool & Spa Mechanics Reviews

4 stars based on 51 reviews

Featured Comments:

• T

  Tim Feld

  5.0

  Just had a terrific experience with Travis at Custom Pool. I needed a new pool heater and called him for a quote. He gave me a quote over the phone and then called me back the following morning to follow up. I was going to use him anyway, but the follow up secured the job. He had the pool heater installed within 8 days of me placing the order. Him and another technician couldn't have been more professional when he came to the house. Even texted me on his way over for the ETA. By far the best experience I have ever had with a pool company. Highly recommend Travis.

  ---

  Response from the owner

  That's what we're here for Tim! Thank you very much for the positive review.

• S

  Shannon Yeary

  5.0

  We had custom Pool & Spas update our very old swimming pool and also add an in-ground hot tub as well. The process was so seamless from start to finish. They arrived when they said they would and always cleaned up after themselves. The owner, Larry was on top of his entire crew, coming out daily to check on the progress. We've had multiple home renovations done and none of them were as pleasant dealing with as Larry and his employees. The time and energy spent making sure our hot tub jets were just the right height for my very tall husband was greatly appreciated! Thanks Larry for all you did for us. Also a huge thanks to Brenda who was very patient with me during the process of choosing pool tiles and the correct pavers for our patio. You are a saint! We have been in our amazing, beautiful Spa every day since it was completed! Best money ever spent and I truly mean that. Our backyard is like a resort now...the only problem I'll have is getting my family to leave and take vacations :).

  ---

  Response from the owner

  Shannon - Thank you for your very kind words. It was a pleasure working with you and your husband. We are truly happy that your family is enjoying your new spa! If you have any future pool needs, please contact us. 😀 Thank You!!

• M

  Martin Maletta

  5.0

  I have had chronic trouble with my Pentair chlorinator. In the last three years I have had three replacements. I was out of warranty when this last one went down. I called Pentair directly and they saw the record of bad chlorinators. They gave me a new one and Custom Pool & Spa installed it within 24 hours of my call to the corporate office. Thanks for the prompt response and efficient installation.

  ---

  Response from the owner

  Thank you very much for the positive review Martin! We were happy to help!

More reviews (7)