City Plumbing & Electric Supply Co.
Butler, Gainesville, GA

City Plumbing & Electric Supply Co. Reviews

4.4 stars based on 91 reviews

Featured Comments:

• M

  Mitchell

  5.0

  We bought our entire kitchen appliances for our kitchen remodel. Crystal helped in decisions with timing of the shipments and storage. She took care of a recall and return with ease. She got into the details of our downdraft so that no mistakes were made for our installation. City Plumbing was careful with the delivery and there were no nicks or scratches. Overall, Crystal was calm, detailed, accommodating and helpful each step of the way with excellent follow up on rebates paperwork etc. Crystal & co, were a joy to work with! And we love our beautiful kitchen!

• T

  Terri Miller

  1.0

  We purchased $28,000 worth of kitchen appliances. The worst experiences. Our sales rep was Crystal. Double wall oven, did not work. still not working it was install in November. It is now February. $8k refrigerator came in panel damaged, twice, range hood, paid for new one, used one was shipped, new one arrived in February with missing parts again. under counter refrigerator back ordered 6 times just now received. Even if your contractor uses them, do not accept your appliance order from them. This supply house has no sense of urgency. No influence with the buyers. Still waiting for our kitchen to be finished. Even when we asked for City Plumbing to open the boxes so damaged items would not be sent to our house still damaged products sent to our home. The worst service and execution.

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  Mary B

  1.0

  Don't use Blairsville location. Sales Rep Denise never processed our order until we called which was 3 weeks later. We moved to Gainesville location only to be treated as if we were not patient people. So unhappy. We will only get the minimum for plumbing and take the lighting and appliances elsewhere. No one ever apologized for not placing our order and putting us 3 weeks behind. We were not given a choice by builder for plumbing or we would have not returned to different location. In the past, we built a home and used PDI and was very happy with customer service. I guess we have to lower our expectations for City Plumbing.

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