C. Lee Services
Hudson, Stow, OH

C. Lee Services Reviews

4.8 stars based on 122 reviews

Featured Comments:

• D

  Dusty Fish

  5.0

  Ben from C Lee was very informative and helpful! We took the time to make sure I understood everything going on. As a first time home owner, this type of professionalism is very appreciated. 10/10 Would recommend to a friend!

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  Response from the owner

  Thank you

• B

  Brian Ambrosia

  1.0

  I had a bad experience with this company. I requested a quote to connect a natural gas garage heater to a gas supply line that was about 6 feet from the heater. Simple job. The quote I received was more than double what two other plumber companies quoted. After I declined the unreasonable quote, I was charged $60 for the trip charge. The company either charges too much, or the plumber didn’t know the most economical way to connect the gas line. And then charging a fee to give a quote? Unfortunately, I can’t recommend this company.

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  Response from the owner

  I'm not sure why you have given a 1 star review when you didn't have anything done by our company. I've reviewed your complaint and correspondence with our company, you were told before you scheduled your appointment about the trip fee and that there would be a charge for a trip if nothing was done by our plumber. We spend a lot of time to know our costs of doing business and our pricing structure is set up to cover those costs. I can't speak to the other companies you received estimates from but ours are inline with our costs. I apologize that you felt slighted in some way but our policies were followed and you were charged what you agreed. Thanks for taking the time to write your review we appreciate the feedback.

• D

  Dirk Hayhurst

  5.0

  Great company. Always personable. They've done a lot of great work for me in multiple houses across a multitude of projects -- even went toe-to-toe with Stow city inspectors about a water main issue to ensure I got the best service possible. They take good care of you. Not the cheapest but peace-of-mind seldom is, and their work is second to none. You get what you pay for. I love their scheduling system which is both automated (they keep you up today with automated texts) and real human (they always have a scheduler at the ready should you respond to those texts).

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  Response from the owner

  Thanks for your kind words

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