Andersen Heating & Cooling
Lakes, Charlotte, NC
- +1 704-476-1342
- 9800 Twin Lakes Pkwy C, Charlotte, NC 28269
Andersen Heating & Cooling Reviews
4.9 stars based on 651 reviews
Michael and Ann Browning
Our Goodman system was nearly 16 years old and we were considering replacing the entire system. The original Goodman system was installed by Andersen and Andersen technicians kept it running during that time. We wanted to bring our HVAC system up to date so we contacted Andersen. They sent Omar Abundez and his assistant, Masin, out to check on our Goodman system. We decided to purchase a new system because we didn't want to pay money for fairly expensive repairs on our old system. We agreed on a new Rheem system on 3/14/2022. The very next day Omar and Masin were here at 9:00 They took our old system out, put our new system in and it was up and running by 1:00pm. Our furnace is in the attic accessed by pull down stairs. It isn't an easy task getting anything up there. They took out the old furnace and put the new one up there without any damage what so ever of any kind. They were great to work with and we were extremely pleased with their courtesy, their willingness to answer any and all of our questions, their installation work and their promptness. They cleaned up the attic and everything downstairs and we didn't have to do anything. They were awesome. We would highly recommend Omar and Masin if you ever get the option of having them do your installation.
I have been with Anderson for sometime now and have never written a review. Felt like I needed to compliment them in their outstanding service and knowledgeable techs. I have never had a bad experience with them and this morning was another outstanding one. Our tech showed up promptly, was professional, knowledgeable, and communicated effectively that makes you feel as though you are in great hands. Although this morning was just a maintenance appointment, they have done a great deal of work over the past few years from repairs to replacing my upstairs unit. I will continue to trust in Anderson and a special shout-out to my tech this morning. Go Dawgs!!!!(except when they are playing ND). aka Jason
Jason Harmon told us how old and worn out our A/C system is and that it won't make it through another summer. Ya, I heard that before but when we saw pictures of what our system looked like we decided to go forward and replace the unit. No pressure just truth and honesty about the situation. Great company to work with.
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