All Star Plumbing & Fire Sprinkler Inc
Lambert, Lake Forest, CA

All Star Plumbing & Fire Sprinkler Inc Reviews

5 stars based on 8 reviews

Featured Comments:

• P

  Pat Hobert

  5.0

  Imagine waking up one morning to go to work and your water heater is kicking out nothing but cold water while you're trying to take a shower. That happen on January 12, 2016. So I jumped onto Angies List and called a bunch of water heater repair companies and they were all booked that day. I call a friend and told him my dilemma and he says (Without hesitation) try All Star Plumbing so I call and get Ed. I tell Ed my situation and he says unfortunately he is very busy. He says, let me see what I can do and tells me he'll call back. Thirty minutes later he calls back and tells me his son, Keith is finishing up a job in Laguna Woods and if I could wait before leaving for work he will swing by my home in one hour. One hour passes and no Keith, then I get a second call from Ed and he says Keith, his son, got involved in a job that unfortunately is taking longer than anticipated. Keith finally shows up and within 2 hours I have a new hot water heater. This company is family owned and it's apparent they pride themselves on doing the job right and going the extra mile to help someone in need of a plumber and will juggle their schedule to be of service to homeowners that are patient. Now I know that replacement of a hot water heater may seem like a trivial job for any plumbing company to perform, but it's the circumstances surrounding what happen on January 12, 2016 that impressed my wife and I. The bottom line is that I would recommend All Star Plumbing & Fire to anyone. As for their price, it was reasonable and right in line with their competition and yet when you add to the mix their willingness to help me that day, (Not the next day) I'd say their true value was outstanding.

• D

  Dru James

  5.0

  All Star plumbing was a life saver. Called me right back and got out same day. Fast, efficient, helpful, and professional. Thank you Ed and team.

• C

  Chuck Deng

  5.0

  Excellent service, professional, on time, careful, and cleans up after. The way I found them was I saw their van with the company logo driving around in my neighborhood. It is a good sign others are also using their services. I recently got a place built in 1981 with old basic fire sprinklers that was hooked up to the house water supply. No fancy controller or separate alarm units. I had 6 sprinkler heads that was painted over by the previous owners and was non operational. Before calling I checked their website. I verified their CA license was recent and no complaints. I checked BBB and they were registered and no issues. Made sure the phone number and addresses matched the license on file and BBB site. I have also checked two other vendors of which both had issues with the CA license expired or not registered on BBB. I mean who would not pay their license to operate their business? Makes you think other vendors may cut corners or don't care about your property. When I called they promptly dropped by for a free estimate and gave me a quote the next day in writing through email and I accepted. They also explained the fees and how longs it was going to take and that the dry wall may need patching as they may have to enlarge the holes to fit in the new sprinkler heads. That was fine because I will have someone else doing lighting later on and will patch/paint the ceiling. They arrived on time and carefully prepared the place by covering my furniture with plastic and blankets. They worked fast and diligently, no goofing around. They worked from room to room and inspected each new head for leaks... of course no leaks. I was very impressed when they were very careful to turn the water back slowly as not to have full pressure all at once that can damage the pipes. I didn't know this as most other vendors are lazy and just turns on full blast with your pipes make all sorts of noises. They took great care on the ceiling and hardly needed any patching. After all was done, they cleaned up, vacuum, and wiped away any water. I think they ran over a few hours, but did not charge me extra and stuck with the estimate. Overall they are very professional, on time, and worked fast. I would highly recommend you call them first.

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