Air Assurance Heating, Air Conditioning & Plumbing
Expy, Broken Arrow, OK

Air Assurance Heating, Air Conditioning & Plumbing Reviews

4.9 stars based on 1576 reviews

Featured Comments:

• m

  michelle adams

  5.0

  This was such a great experience. Our contact representative Jesse was fantastic throughout the whole process. He was instrumental in being sure to answer all our questions and listen to our concerns and treated us with kindness and respect throughout. We wouldn’t have made it through the process without him. He was always honest and professional with us which was refreshing and took care of any issues that arose. This company is great about making things right. They stand for excellence and we definitely experienced that. Everything they did looks neat and tidy. HVAC - We had the heat and air ducts replaced in a crawl space and had a new package unit installed. John and Isaiah were the best. Hard workers who knew what they were doing and had great pride in their work to be sure it was done right. They were very respectful to us and of our home and wood floors. They were so kind and very professional and experienced. PLUMBING - We have an old house that had the hot water tank inside the house. We decided to have a tankless installed so we will never have to worry about a tank busting as they do and ruin the floors. John and Drew were amazing and did such a great job. They had to work in a small space but got the job done and it looks great and we are so happy with it. Jesse worked with us in the beginning to be sure to get a good brand that was pretty quiet since it is in the house. John and Drew even thought of a way to insulate between the unit and the wall so you couldn’t really hear it on the other side. We had the same experience with these guys as we did the HVAC guys. Respectful, professional and experience and pride in their work. We still had a gas smell under the house and Drew and Jason came out and found it and fixed it. They were great. The whole experience was so great I would recommend them to everyone. The experience their employees have and how the employees stand for the company’s values made all the difference. I’ll never use anyone else again.

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  Response from the owner

  Thank you!

• D

  Danielle Crandell

  5.0

  My technician from Air Assurance, Steve, went above and beyond to explain things to me in a way I could understand. He was mindful of maintaining cleanliness as he entered my home from outside with shoe covers. He was very friendly & knowledgeable, and cared about making sure I understood my equipment to help keep things running properly & to save me money on gas & electric bills. He had all the tools and parts needed to get the job done immediately & did so in a timely fashion. I have no complaints and would trust him for any of my future needs.

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  Response from the owner

  We truly have the best people! Thank you for sharing your experience, and of course, thank you for your business!

• A

  Alfred Warren

  5.0

  Paul, the comfort specialist who visited with us prior to purchase was impressive with his knowledge, very easy to talk to and offered us multiple options for the replacement equipment. He even gave us his cell# in case we had questions after he left. We did.... and he was very prompt in responding. David and Kade (the installers) were professional, friendly and considerate! They did an excellent job of replacing our AC/Furnace and condenser. Very glad we used Air Assurance for this

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  Response from the owner

  Happy to serve you! Thank you for your business! Enjoy your new comfort system!

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