Advance Plumbing Heating & Air
Lasalle, Charleston, SC
- +1 843-556-3611
- 941 Lasalle St, Charleston, SC 29407
Advance Plumbing Heating & Air Reviews
3.7 stars based on 27 reviews
BJJ “Cavett” Cantabria
Wow!! Finally an A/C business that cares about people. During Covid my family took a huge hit financially so I was in need of an honest business. A previous company that is highly recommended on FB came out prior and said I needed to replace my 2013 Trane unit. I waited an entire month for them and I finally was told by a friend to call Advance. Do you know Advance came out and with the hr I had cold air!!! The unit is good and he gave me a guarantee! So happy and grateful I found a reliable company that will save us money throughout our lives!! Thanks guys!
Advanced plumbing saved me over 4K! Little did I know, my parents have been using them for over 20 years. If I had called them the first time, I would have saved so much more. Honest as they come. Would not recommend anywhere else.
I used Advance to service my HVAC unit a couple of times. When my AC went out a month after they had serviced the unit they put me on the schedule for the next day. I called the next day around 2:30 (Friday) and was told I was the next person on the list. At 4:45 I called to find out how late the technician was working but had to leave a message as I got their voicemail. I never got a return phone call nor did the technician ever reach out that day. I found an email address for the service manager on their website and sent a message but never got a return email. By this time my house was over 90°. On Saturday I dialed for dollars and found another company who was at my house by 9:30 and fixed the problem in 45 minutes. Come Tuesday I got a call from Advance wanting to know if I would be available between 12:00 and 5:00.... A little late to the party don't you think?
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