Wolfer’s Home Services
Hillman, Wilsonville, OR

Wolfer’s Home Services Reviews

4.7 stars based on 1155 reviews

Featured Comments:

• C

  Chris Gensler

  3.0

  Overall, pricing was competitive and they stood behind their original estimate after an issue with the power was discovered. They were able to respond quickly and got it installed within a very short time frame. The actual installation looks good. It looks like they stacked a 24.75" evaporator coil over a 17" furnace. They have assured me that is standard, but I am concerned that this is really a standard practice as I do not see how the airflow will work as a good portion of the coil will be out of the airflow. On the downside, the finishing and clean up work left much to be desired. The technician attempted to close the hole in the ceiling drywall with foam. I was able to stop him in time but that is how they wanted to close the hole pictured below. Unfortunately, they used caulk to close the hole in the wall before I could stop them so I will have to go back and repair that as well. The work area was not clean up - there were at least a half dozen sheet metal screws on the ground, dried foam, and miscellaneous debris left under the work area as noted in the pictures below. The driveway also had another half dozen sheet metal screws and other sharp objects and trash. This would have only taken them another 5-10 minutes of effort to clean up and would have left a much more professional impression.

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  Response from the owner

  Thank you for your follow up, and thank you for giving us the opportunity to work with you on this project. Our team prides itself on leaving your space neater, cleaner, and better than we found it, and based upon your pictures it appears that we missed that mark. Please accept our apologies for this, you will hear from our team today and we will work to make sure that everything is set to your liking going forward. Thank you!

• G

  George Hawkins

  4.0

  Wolfers installed a new heat pump to replace the existing AC unit. This included rebuilding the interior unit to accept the new interior coil. They redid the condensate drain but did not do a very pretty job. But it all works for now. I look forward to the transition and the cooling season to see how the heat pump works. I expect to see this unit working for the next 20 years, as Oregon gets warmer.

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  Response from the owner

  Thanks so much for the review, George Hawkins! We appreciate the chance to work with you on your project!

• T

  Ters Sabu

  5.0

  The installers were professional with the best customer service. Took off their shoes when entering the house. Explained the process and went to work. Chris R, Gro and the electrician did enjoy the big @&$ burritos! Thanks guys!!

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  Response from the owner

  Thank you so much for the amazing feedback. We appreciated the opportunity to work on this project with you. Cheers!

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