West End Heating and Air
Woodman, Richmond, VA

West End Heating and Air Reviews

4.6 stars based on 181 reviews

Featured Comments:

• D

  Daniel Spanos

  5.0

  Recently purchased my home about 3 months ago and lost power to my heating during the first snow of the season. After calling other shops with no one being able to see me for days, I called West End. The person who took my call was very understanding of my situation and was able to fit me in same day. But even better, the tech (Jason) showed up within an hour! Jason came in and was quickly able to pinpoint the issue and began working to get my heat up and running again. Through his entire visit, he was walking me through his process, giving me pointers and best practices (definitely nice for a new homeowner). Very professional, made sure he did everything the right way to ensure that I was good to go. He was done as quickly as he got here at a very reasonable price. Good thing they are right around the corner because they just earned a customer for life!

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  Response from the owner

  Thank you for allowing us to get you up and running so quickly. We’re glad our team could help today!

• S

  Scott Winn

  5.0

  About two years ago they replaced my heating unit. Sometime later my house got hit by electrical storm and I replace my thermostat with an ecobee. The other day for whatever reason we had a power outage and ecobee did not come back on. I made contact with Jason the owner we started chatting next thing you know he said I’ll be right over I realized it was 930 at night. Jason came out replaced my thermostat and he went on his way. Their service is amazing. The unit was under warranty but he still came out at 930pm!! Amazing group of people!!

• R

  Rita Charles

  5.0

  This company is amazing from the receptionist to the technicians. This morning, Jason B. was sent to my home to provide an estimate to improve my heating system. Before he proceeded with the estimate he fixed an unknown gas leak! He is the best! Last summer, other technicians came and fixed my AC after technicians from another a company botched up the work. They were very sympathetic. My AC has ran perfectly! I will only trust my HVAC needs with West End!

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  Response from the owner

  Thank you for taking time to share your wonderful experience!! We look forward to giving you some different options on zoning your current system.

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