Water Heaters And More Residential Plumbing LLC
Adams, Newburgh, IN

Water Heaters And More Residential Plumbing LLC Reviews

4.5 stars based on 17 reviews

Featured Comments:

• G

  Greta Wong

  1.0

  Called for an appointment for a quote on re-plumbing an entire house. Asked up front before making the appointment if that was something they could do. Worker shows up late to the appointment, so I’m going over my lunch break and using up vacation time. Fine, it needs done. Says he will email the quote. Next day I get an email from the owner that they are too booked for my job right now and are choosing not to quote. Then why did they waste my time coming out to quote? I specifically said what type of large project it was when making the appointment. I won’t call them again. Wasted my time and did not make a good impression.

  ---

  Response from the owner

  Greta, We are so sorry for the experience you have had with us. We understand why you would feel this way. We are a small, family owned business and we take pride in leaving a good impression. I'm sorry we let you down by not being able to complete this work for you in a timely manner. We certainly did not understand the scope of the job until we could see it in person, and we apologize for that mistake on our part. Thank you for your feedback, as it helps our business recognize areas we can work on improving. If there is anyway we can earn your business in the future please let us know.

• D

  David Tingley

  5.0

  Called on Christmas Eve when and person I spoke with was friendly and helpful. Answered my questions and let me know that with the holiday Monday would be the soonest they could come because of employees having that time off. Came first thing Monday and had me back up and going in no time.

• E

  Evon Seaver

  5.0

  This team did such a wonderful job with my home! We are very pleased with the quick repair and tank replacement the duo did for my bathroom. Efficient team and reasonable prices! Thank you for doing wonderful work and respecting my home. They left no mess behind. Kindest plumbing experience I’ve ever encountered. We are beyond pleased with the repair and will continue to refer our friends, family and acquaintances to you guys!

More reviews (7)