W.E. Brown, Inc
Monticello, Charlottesville, VA

W.E. Brown, Inc Reviews

4.8 stars based on 349 reviews

Featured Comments:

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  Joanne Chaplin

  5.0

  I really was pleased today with my visit from Dale, who assessed and evaluated my plumbing issues. Not only was he very professional, he made me very comfortable by giving me his opinions in an honest, patient and understanding way. Never thought I'd enjoy a visit from a plumbing expert so much! Thanks, W E. Brown!

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  Response from the owner

  Hi Joanne, we really appreciate your generous review of Dale and the work he delivered. Providing an excellent customer experience is one of our goals and we are so happy to hear that is exactly what we delivered. We look forward to repeating the experience for you in the near future! Thanks for choosing us!

• J

  Jamie Hughes

  5.0

  Kerry Flowers came to our home yesterday to evaluate and do routine maintenance on our 19 yr old HVAC. Our experience with Mr. Flowers was wonderful! He asked me if there was any concerns, and with the little information I was able to give him, he discovered exactly what was the issue. He provided information on the possible resolutions and then proceeded to do the work. What an impressive professional! He is certainly a great representative of the W. E. Brown "culture"....customer service. Thanks, Mr. Flowers!

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  Response from the owner

  Hello Jamie, we really appreciate your generous review of the service Mr. Flowers delivered. Providing an excellent customer experience is one of our goals and we are so happy to hear we are making it happen! We look forward to repeating the experience for you in the future! Thank you for your business and lovely feedback.

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  Amy Whorley

  5.0

  Very good customer service so far. I got an estimate for an HVAC and the guy Jerry Kidd, was super nice. Also got an estimate for a whole home generator. The guy that came out for that was very knowledgeable and nice also. So far so good!!

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  Response from the owner

  Hi Amy, we’re thrilled to read how pleased you were with our customer service. Comments like yours help our business to grow and thrive, and we are so happy to hear that Jerry delivered great service. Thanks for choosing W.E. Brown, and we hope to have the pleasure of serving you again soon.

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