ViperJet Plumbing and Drain Cleaning
Banta, Fair Lawn, NJ

ViperJet Plumbing and Drain Cleaning Reviews

4.9 stars based on 86 reviews

Featured Comments:

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  Paul Garza

  5.0

  Viper Jet was a wonderful company to work with. Today I used them to Hydro jet my 100 foot sewer line. Out of five companies that I called to inquire they were the most professional, friendly and the company with the most knowledge. It is very hard to trust and find a trustworthy and knowledgeable plumbing company nowadays. Raymond the technician was particularly knowledgeable and provided great customer service. They flushed my line twice with a high capacity and heavy duty jetter. At the end of the job they investigated the line very thoroughly with the camera to make sure my 100 foot sewer line was completely unclogged and empty of everything. I will continue to use Viper Jet for all my plumbing needs. Thank you Viper Jet !

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  Response from the owner

  Paul. thank you for this wonderful review we really appreciate it, and Raymond is gonna be real happy to hear you were satisfied with his performance. Thanks again,it means the world to us.

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  Linda Slater-Levy

  5.0

  This company responded IMMEDIATELY, assessed the situation, performed all necessary testing, gave me an analysis of the situation, performed the work that was needed to rectify the problems and walked me through every area of repair to make sure I was completely satisfied with their work before they presented their invoice. Their men are very well-trained, courteous and professional. The work was fairly priced and they accept all major credit cards. I would recommend them for any & all water and/or plumbing-related problems.

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  Response from the owner

  Linda , we are thrilled that you are satisfied with our service . Thank you for taking the time to give us a review .

• S

  Saije Bashaw

  5.0

  The saying "Third time is a charm" is true today! Raymond at Viper Jet was the third plumber to come and try to repair a severely backed up Sewage Main. It was a disaster scene. He didn't leave like the other plumbers did before the job was done. He investigated and did a LOT of troubleshooting to find the source of the issue. He was polite, respected my Covid Safety requests (Mask, Shoe Coverings), took the proper amount of time to make sure he did a thorough job and is an all around hero for making my home inhabitable again after raw sewage flooded part of the house. Can't say enough good things about how helpful he was. It's also worth noting that he was very calm too while dealing with two building owners, and myself all texting and calling for information and updates on next steps during a highly stressful situation. The world needs more people like Raymond that are service oriented and know how to get and retain return customers. I hope I never see him again for any plumbing issues. But, he can count on a high five and a smile if I ever see him in public as a sign of appreciation!

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  Response from the owner

  Saije, thank you for the positive feed back. We are glad you had a great experience with one of our top drain technician. The viperJet team gets super excited when reviews like this come along . Thanks again this means the world to us .

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