United Service Specialists
Roanoke, College Park, MD

United Service Specialists Reviews

4.8 stars based on 132 reviews

Featured Comments:

• K

  Karen Parker

  5.0

  The company was excellent in response. I received text message on confirmation of appointment and they arrived 15minutes early. Their consultation was professional and detailed. The technicians were proficient in details of work that needed to be performed 🎭. They were friendly and respectful of using proper gear for entering my residence, face mask and shoe coverings. I would highly recommend this company.

• S

  Sharita Gruberg

  1.0

  Just stay away from these folks. I had my condo inspected before buying and the inspector found an issue with the water splitting between the tub spout and showerhead. United Service Specialists sent a plumber who replaced the faucet. I didn't use the shower until after the replacement, at which point I noticed water was spraying out from the new faucet into my bathroom. There was enough water to warp the bottom of my bathroom vanity. I sent photos and they came out the next day and found the faucet they installed was defective so replaced it for no charge. I got an estimate for replacing the damaged vanity but, rather than paying for the damage, they insisted on fixing it. The plumber came back a few weeks later and simply glued a piece of wood over the damage and began insisting the damage wasn't because of the broken faucet, but couldn't identify another potential source of a leak. Since the refused to pay for the damage, I filed a complaint with the DC AG's office but they were unresponsive to the mediator assigned to the complaint.

• S

  Sunil Dalal

  5.0

  A very professional job. Did exactly as committed in a timely fashion.Despite the holidays they installed the new 50 gallon gas water Heater including all montgomery County code required upgrades and a very thorough job. We will recommend them without any hesitation.

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